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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81725 Views
  • 19 replies
  • 37 likes
  • 81725 Views
  • 19 replies
  • 37 likes

spotify doesn't play local files (taylor swift)

Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure with local files. Then I created a playlist in order to open these song...

  • Newbie
  • Hi there!   At the moment I am pretty confused since I spent on this issue quite some time.   So, I bought some Taylor Swift songs and I synchronized them through a regular procedure wi...
  • 450 Views
  • 0 replies
  • 0 likes
  • 450 Views
  • 0 replies
  • 0 likes

iPhone app is slow loading data and streaming is buffering/ stuttering.

Your iPhone app is crazy slow. I’m on full 4G network or WiFi and still have problems. All pages inside the app are slow, but Browse is the worst. Streaming is stuttering and long periods buffering. Please investigate and fix. I did:All steps in trou...

  • Newbie
  • Your iPhone app is crazy slow. I’m on full 4G network or WiFi and still have problems. All pages inside the app are slow, but Browse is the worst. Streaming is stuttering and long periods buffering. ...
  • 579 Views
  • 0 replies
  • 0 likes
  • 579 Views
  • 0 replies
  • 0 likes

Spotify on iPhone went nuts...

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...

  • Newbie
  • Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786)  by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

"Available offline"

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...

  • Regular
  • I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...
  • user-removed
  • Not applicable
  • 440 Views
  • 4 replies
  • 0 likes
  • 440 Views
  • 4 replies
  • 0 likes

Logging out

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscrip...

  • Casual Listener
  • My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not dow...
  • Reecimo
  • Casual Listener
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

Spotify App not show navigation buttons in radio fullscreen mode

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a song I like. I use a Ipad Air 2 and de Spotify version is 5....

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  • Newbie
  • When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a...
  • mattam82
  • Newbie
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in on my iphone

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What happens when I'm trying to log in is that the app ...

  • Casual Listener
  • I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What...
  • Swanny
  • Community Legend
  • 1184 Views
  • 8 replies
  • 1 likes
  • 1184 Views
  • 8 replies
  • 1 likes

Notifications not working

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

  • Casual Listener
  • My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on
  • ToolboxT
  • Roadie
  • 664 Views
  • 3 replies
  • 2 likes
  • 664 Views
  • 3 replies
  • 2 likes

Songs wont download to offline

I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green switch at the top of the playlist says downloading. It...

  • Casual Listener
  • I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green swi...
  • keringuyen
  • Newbie
  • 422 Views
  • 4 replies
  • 0 likes
  • 422 Views
  • 4 replies
  • 0 likes

Superuser Contribution No puedo ingresar con cuenta de Facebook

Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente

  • Newbie
  • Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente
  • MonicaM_Bogota
  • Roadie
  • 941 Views
  • 1 replies
  • 0 likes
  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with an album

Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks

  • Newbie
  • Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks
  • MonicaM_Bogota
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Layout through FB

I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and delete the seperate one. But I noticed that the layo...

  • Newbie
  • I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and d...
  • ErikG
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Ipod touch 1gen playlist transfer

So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it happens with e.g. nano? someone did it?

  • Casual Listener
  • So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it ...
  • ToolboxT
  • Roadie
  • 534 Views
  • 5 replies
  • 0 likes
  • 534 Views
  • 5 replies
  • 0 likes

Solved!! How do I listen to my PC's music on my IPAD?

These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotify.Therefore, how can I tap a playlist featuring my ...

  • Gig Goer
  • These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotif...
  • furuanku
  • Roadie
  • 1261 Views
  • 10 replies
  • 0 likes
  • 1261 Views
  • 10 replies
  • 0 likes

Solved!! IOS 6.8.0.3786 App crashes on WIFI

Hello, I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10.Things I tried: Reset my Router, start Local network new, Reinstall several times of the App, Restart several times the Iphone, start...

  • Casual Listener
  • Hello,   I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10. Things I tried: Reset my Router, start Local network new, Reinstall sev...
  • MichaR
  • Casual Listener
  • 1214 Views
  • 2 replies
  • 0 likes
  • 1214 Views
  • 2 replies
  • 0 likes

Local files on computer but not on phone?

I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The songs show up in the same playlist on my phone but a...

  • Casual Listener
  • I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The s...
  • furuanku
  • Roadie
  • 6045 Views
  • 5 replies
  • 0 likes
  • 6045 Views
  • 5 replies
  • 0 likes

Solved!! premium

Beste, Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb ik weer een gratis abbonement maar ik heb er wel voor betaa...

  • Casual Listener
  • Beste,   Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb...
  • samiradavila
  • Casual Listener
  • 733 Views
  • 6 replies
  • 0 likes
  • 733 Views
  • 6 replies
  • 0 likes

open podcasts on ipod touch

Hey there, I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open" What can I do? Many thanks for every help! whishesChristian

  • Newbie
  • Hey there,   I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open"   What can I do?   Many thanks for every help! &...
  • 459 Views
  • 0 replies
  • 0 likes
  • 459 Views
  • 0 replies
  • 0 likes

Playlist Synchronizing

Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.

  • Newbie
  • Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.
  • user-removed
  • Not applicable
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Cannot share song with non-Facebook friend using "send to"

It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should mean I should now be able to share music with him?...

  • Regular
  • It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should...
  • rmatosmartins
  • Regular
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes