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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62625 Views
  • 16 replies
  • 37 likes
  • 62625 Views
  • 16 replies
  • 37 likes

Can't download music for offline use, iPhone 4s

Premium member, plenty of storage, all up to date, have rebooted everything. It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs are made available in the end. If this continues there is ...

  • Newbie
  • Premium member, plenty of storage, all up to date, have rebooted everything.   It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Superuser Contribution mixed up spotify accounts

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checking find friends in facebook. Trouble is i cant get t...

  • Casual Listener
  • hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checkin...
  • Jack
  • Roadie
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Spotify started misbehaving on iPhone

Hi, I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour.AppStore says Spotify is current version (all Apps are current version). A: Start Spotify... logo shows for a couple of ...

  • Regular
  •  Hi,  I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour. AppStore says Spotify is current version (all Apps are...
  • arvine1028
  • Regular
  • 1192 Views
  • 14 replies
  • 0 likes
  • Other
    Premium
  • 1192 Views
  • 14 replies
  • 0 likes

Not possible with Wifi connection

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

  • Newbie
  • When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Spotify not dowloading music offline on ipod touch

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I have is 1.8.1.8 on ios6. Does anyone know wich could ...

  • Newbie
  • Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I ha...
  • Maxim
  • Spotify Star
  • 1375 Views
  • 1 replies
  • 0 likes
  • 1375 Views
  • 1 replies
  • 0 likes

Not possible without WiFi connection

Hey,I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it's on Offline-mode because there's no internet connecti...

  • Newbie
  • Hey, I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Listen to music even with no internet connection

I have a problem...When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it once; because when I turn my internet connection off,...

  • Newbie
  • I have a problem... When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it ...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

I paid but I'm still not premium its been 24 hours

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are: What is wrong? Why I'm not premium even though I had already pay? Should I make an...

  • Newbie
  • I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are:  What is wrong?  Wh...
  • kbrooksc
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

'Local File' folder on iPhone doesn't include all the songs that are downloaded on my phone

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I try adding them to playlists and things on my compu...

  • Newbie
  • There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I ...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Spotify Connect for Windows Phone

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer.Que faire?

  • Casual Listener
  • Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer. Que faire?
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Spotify is running with background app refresch disabled

Hi guys!I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2)I have the background app refresh disabled but when i switch from the spotify app to another one in the multitasking, Spotify continues to play music!Why?Thank you all!

  • Casual Listener
  • Hi guys! I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2) I have the background app refresh disabled but when i switch from the spotify app to another one in the mu...
  • 412 Views
  • 0 replies
  • 1 likes
  • 412 Views
  • 0 replies
  • 1 likes

Listening to artists

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved albums just fine but not by artist anymore. Is there ...

  • Newbie
  • Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved al...
  • akrramo
  • Newbie
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

family premium

why i cant confirm the invite?i already try it multiple times , i still got same error msg. pls help

  • Casual Listener
  • why i cant confirm the invite?🙁🙁i already try it multiple times , i still got same error msg. pls help
  • _mhicz
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Chromecast Multiroom Not Connecting in Spotify Connect

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on "Connecting...." This is a new problem, as multiro...

  • Regular
  • I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Ipod touch, free memory space and songs not downloading...

I have the latest model of iPod Touch. I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY state that I still have 8gb left of space. So... how can I fix tha...

  • Casual Listener
  • I have the latest model of iPod Touch.   I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY s...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Local files are counting against my download limit (and are greyed out for the most part) –Iphone 6s

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotify playlist. Then the phone's Spotify app will see that playlist and if ...

  • Regular
  • They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotif...
  • miyara
  • Casual Listener
  • 718 Views
  • 1 replies
  • 2 likes
  • 718 Views
  • 1 replies
  • 2 likes

Discover Weekly playlist not updating on iPad

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than playing music from Spotify. I've signed out, quit Spot...

  • Gig Goer
  • My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than pla...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

ios 10.2 Spotify app keeps playing the same playlist, no matter where I start

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was listening to weeks ago - everytime. Anyone else seeing t...

  • Casual Listener
  • hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was liste...
  • nuash
  • Casual Listener
  • 2414 Views
  • 2 replies
  • 0 likes
  • 2414 Views
  • 2 replies
  • 0 likes

Carplay integration is soul crushing - making life less worth living

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years and love it. It has been my main source of music fo...

  • Newbie
  • So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years ...
  • ccolorado22
  • Newbie
  • 669 Views
  • 3 replies
  • 5 likes
  • 669 Views
  • 3 replies
  • 5 likes