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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71510 Views
  • 16 replies
  • 37 likes
  • 71510 Views
  • 16 replies
  • 37 likes

Siri doesn't recognise Spotify

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it it tells me I have no app called Spotify. I've tried sa...

  • Newbie
  • Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it ...
  • LadenCoder54264
  • Newbie
  • 1214 Views
  • 1 replies
  • 0 likes
  • Help iOS iPhone Siri Spotify recognition voice speech ideas apple ios7 upgrade
  • 1214 Views
  • 1 replies
  • 0 likes

Way to prevent duplicates in playlists.

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too. This defeats the purpose of creating a playlist. Is the...

  • Newbie
  • I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have  no desire to listen too...
  • fionaburroughs
  • Regular
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Help

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

  • Casual Listener
  • I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.
  • Parkersmith07
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems skipping songs

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to

  • Newbie
  • Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧
  • Maria_B
  • Moderator
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

iOS Spotify still crashes while downloading

I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloading starts over from zero.I have uninstalled and rein...

  • Roadie
  • I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloadin...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Spotify crashes while opening

My Spotify is crashing shortly after opening it.I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works

  • Newbie
  • My Spotify is crashing shortly after opening it. I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
  • Bittencourt
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Guarda archivos

E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para eliminar (iPhone ios)

  • Newbie
  • E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para elimi...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Using Control Center while music playing on connected device

Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...

  • Casual Listener
  • Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...
  • Spotifyhed
  • Newbie
  • 2520 Views
  • 4 replies
  • 0 likes
  • 2520 Views
  • 4 replies
  • 0 likes

Spotify mobile keeps pausing: says account used elsewhere

Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been paused because your account is being used somewhere ...

  • Visitor
  • Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been p...
  • ersalman
  • Newbie
  • 1521 Views
  • 8 replies
  • 0 likes
  • 1521 Views
  • 8 replies
  • 0 likes

Non Facebook friends missing on iPhone5

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be sending another update soon to resolve this issue? Than...

  • Music Fan
  • I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be send...
  • cmrobertson1
  • Newbie
  • 11820 Views
  • 108 replies
  • 7 likes
  • iphone 5
  • 11820 Views
  • 108 replies
  • 7 likes

Playlist disappeared, can't find it anymore

I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared. I did find it on my phone in my "favorites". however on my computer I cant find it nor it is on my playlist tha...

  • Newbie
  • I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared.  I did find it on my phone in my "favorites". however ...
  • Kyra_jiskra5
  • Newbie
  • 1078 Views
  • 2 replies
  • 0 likes
  • 1078 Views
  • 2 replies
  • 0 likes

Solved!! iOS app not updating to New UI

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. I have tried logging out and back in, I have also tried un-installing and re-installing the app. ...

  • Visitor
  • My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom.    I have tried logging out and ba...
  • BeatsByKen
  • Newbie
  • 3743 Views
  • 8 replies
  • 0 likes
  • 3743 Views
  • 8 replies
  • 0 likes

Impossible wifi Connect

When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !

  • Newbie
  • When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !
  • Hubo
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Why aren't my saved albums showing in my songs list?

Help!I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either?The only way to get them to show is if I open Spotify on my laptop and add to My Music that way.Does an...

  • Newbie
  • Help! I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either? The only way to get them to show is if I open Sp...
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

Offline playlists still consume data

I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming. When I go offline they dont use internet, but I cannot use any other spotify functions. Always switching onli...

  • Regular
  • I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming.  When I go offline they dont use internet, but I ca...
  • Micho20
  • Newbie
  • 1496 Views
  • 11 replies
  • 2 likes
  • 1496 Views
  • 11 replies
  • 2 likes

How to not keep getting a deleted playlist

I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or an option to see what music is qued. If I reinstall...

  • Newbie
  • I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or ...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Stop Device Syncing on Premium

I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop. Does anyone know how to make it stop?

  • Newbie
  • I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop.  Does anyone know how ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Free subscription won't let me turn off shuffle play

okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a free user but i never had this problem before. eve...

  • Newbie
  • okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a...
  • Janaehill60
  • Newbie
  • 20858 Views
  • 4 replies
  • 1 likes
  • 20858 Views
  • 4 replies
  • 1 likes

Download errors

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usa...

  • Casual Listener
  • My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playli...
  • Robweb1
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • iOS
  • 438 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes on all my iOS Devices

I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices... nothing helps.

  • Casual Listener
  • I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android.   I tried to reinstall the app, reboot devices......
  • strrrr
  • Casual Listener
  • 1361 Views
  • 4 replies
  • 0 likes
  • 1361 Views
  • 4 replies
  • 0 likes