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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 78321 Views
  • 17 replies
  • 37 likes
  • 78321 Views
  • 17 replies
  • 37 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

  • Casual Listener
  • Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...
  • 506 Views
  • 0 replies
  • 2 likes
  • 506 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

  • Newbie
  • 300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.
  • AustinOswald
  • Regular
  • 11012 Views
  • 1 replies
  • 0 likes
  • 11012 Views
  • 1 replies
  • 0 likes

Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

  • Casual Listener
  • I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...
  • kirashi
  • Community Legend
  • 1589 Views
  • 3 replies
  • 0 likes
  • 1589 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

  • Casual Listener
  • Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...
  • ToesOnShrooms
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify adds music that isn't on my playlist

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some random music that isn't even on the playlist.Can someon...

  • Newbie
  • Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some rand...
  • Maria_B
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

The app won't download. iPhone 5s.

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back. I've restarted my phone multiple times, signed out...

  • Newbie
  • I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back....
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Offline music doesn't show up

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I open it, it doesn't show up in the listing. I've tried...

  • Casual Listener
  • Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I ope...
  • s_x
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Solved!! ALL MY MUSIC (ALBUMS, SONGS... ) SAVED IS MISSING

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing This is VERY VERY AWFULL

  • Gig Goer
  • In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing   This is  VERY VERY AWFULL    
  • julianehaan
  • Newbie
  • 2193 Views
  • 5 replies
  • 0 likes
  • 2193 Views
  • 5 replies
  • 0 likes

Phone call transfers playback to desktop; shouldn't

Steps to reproduce:1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network.2. Receive a phone call.3. Spotify stops music on the iPhone, but automatically starts playing it on the Mac. I just want musi...

  • Regular
  • Steps to reproduce: 1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network. 2. Receive a phone call. 3. Spotify stops music on the iPhone, bu...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Behind the lyrics not showing up on iPhone 6?

I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i checked my iPod and it still works perfectly, and everyo...

  • Newbie
  • I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i check...
  • Luc_K
  • Newbie
  • 947 Views
  • 2 replies
  • 0 likes
  • 947 Views
  • 2 replies
  • 0 likes

Error logging in! Upgraded phone

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already created an account with this email address!'. I ha...

  • Newbie
  • I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already...
  • Maxim
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

No Album Covers in Offline-Mode

Hello, since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App.Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it loads every cover again when i start the app First i thought i...

  • Visitor
  • Hello,   since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App. Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it ...
  • alepassa10
  • Casual Listener
  • 5493 Views
  • 9 replies
  • 7 likes
  • 5493 Views
  • 9 replies
  • 7 likes

Your Mixtape

Hello,Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind option? I really don't want Mixtapes without my favo...

  • Newbie
  • Hello, Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind...
  • human_joor
  • Newbie
  • 936 Views
  • 3 replies
  • 0 likes
  • 936 Views
  • 3 replies
  • 0 likes

IOS, Why can't I see all my artist or all my albums?

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs. Things have changed, I don’t see where I can download songs outside of from playlists...ok - how do I put all my songs in one playlist? Asside from one at a time,...

  • Newbie
  • I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs.  Things have changed, I don’t see where I can download songs outside of from playlists... ok - how do I ...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Using Spotify Connect with older Spotify iOS versions (compatible with iOS 5.1.1)

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the Spotify Connect feature, as that probably wasn't in...

  • Casual Listener
  • I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the ...
  • fearofbirds
  • Casual Listener
  • 832 Views
  • 2 replies
  • 0 likes
  • 832 Views
  • 2 replies
  • 0 likes

Keeping Spotify and deleting Facebook

I want to deactivate my Facebook and keep Spotify without creating a new account. I know I can update the device password, but this requires an email. The email attached to Spotify is an old email address that I no longer have access to. It's a colle...

  • Newbie
  • I want to deactivate my Facebook and keep Spotify without creating a new account.  I know I can update the device password, but this requires an email.  The email attached to Spotify is an ...
  • dalecarter
  • Roadie
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

cant play anything and if i can the song stops at 10 seconds

first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i skip and then the song will start playing, but the t...

  • Regular
  • first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i s...
  • taehomax
  • Regular
  • 719 Views
  • 2 replies
  • 0 likes
  • 719 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Playing Thru Locked Screen

For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?

  • Newbie
  • For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?
  • Maria_B
  • Moderator
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download on my iphone 6

Hi.A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several different wifis, logging off my spotify account but noth...

  • Newbie
  • Hi. A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several dif...
  • Maria_B
  • Moderator
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

How do I add songs to an existing playlist?

I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to create another playlist that is almost exactly the...

  • Newbie
  • I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to...
  • 1212 Views
  • 0 replies
  • 0 likes
  • 1212 Views
  • 0 replies
  • 0 likes