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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

App still has hamburger menu

On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app and re-installing with no luck. If i log out, and ...

  • Visitor
  • On my iphone 6, logged into spotify version 6.8.0.3786, the app will not update to having the menu along the bottom of the screen. I still have the hamburger style menu. I have tried deleting the app...
  • 456 Views
  • 0 replies
  • 1 likes
  • 456 Views
  • 0 replies
  • 1 likes

Spotify app only see 1 of 3 Google Cast/Chromecast devices

In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and the Google Home app have no trouble casting to all t...

  • Regular
  • In my spotify app I only see and can cast to 1 of 3 Vizio (2016 models) devices—1 soundbar, 2 Crave speakers. The soundbar is the one Spotify can see and cast to. However, Google Play Music app and t...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Unable to connect to Spotify in the mobile network of MTEL, Bulgaria

Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all mobile devices. Mine is iPhone 6 with latest iOS b...

  • Casual Listener
  • Since 23rd of November users of the mobile network of MTEL (largest mobile operator in Bulgaria) are unable to use Spotify. Mtel claim we should contact Spotify directly. The problem persists for all...
  • wanderer9
  • Casual Listener
  • 1538 Views
  • 6 replies
  • 1 likes
  • 1538 Views
  • 6 replies
  • 1 likes

Solved!! Playing songs not on playlist every time

Hi all, I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution. I created a playlist of the Hamilton soundtrack. Great musical, if you haven't seen or heard of it. Anyway, there are 46 songs in ...

  • Newbie
  • Hi all,   I've searched this topic, and while there are many results, I have not found a satisfactory answer or solution.  I created a playlist of the Hamilton soundtrack.  Great mus...
  • Bittencourt
  • Spotify Star
  • 1425 Views
  • 1 replies
  • 1 likes
  • 1425 Views
  • 1 replies
  • 1 likes

Downloading music In a very slow speed

I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help

  • Newbie
  • I clicked download offline and even I am using a 200mb/s wifi, it slows as a turtle, what is happening, please help
  • Jacob
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Uppgradera till premium

Hej!Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium.Hur gör jag då?

  • Newbie
  • Hej! Jag har redan ett Spotify Free konto. Vill nu uppgradera till premium. Hur gör jag då?
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Error appearing when downloading music

Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of space on my device

  • Casual Listener
  • Can someone please tell me why when i try and download an album i am coming up with an error saying "youve reached the maximum number of downloads" when i am a premium user and i have over 50gig of s...
  • Bittencourt
  • Spotify Star
  • 425 Views
  • 5 replies
  • 0 likes
  • 425 Views
  • 5 replies
  • 0 likes

Is CarPlay ever going to work properly?!

Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify.Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd expect!) but it's a different story for Spotify.There must...

  • Casual Listener
  • Right now I have no choice but to use Apple Music because CarPlay is borderline unusable with Spotify. Are there any plans for improvements? Apple Music works seamlessly with CarPlay (as you'd exp...
  • iWurzel
  • Casual Listener
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

I used to have several Daily Mixes, now only one... ?

When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on for over a week. Did the feature change? Are mine "...

  • Casual Listener
  • When the Daily Mix feature started I had several numbered daily mixes, each with a different genre. Now I click on Your Library/Your Daily Mix and there is only "Daily Mix 1" there. This has gone on ...
  • Catee
  • Community Legend
  • 948 Views
  • 3 replies
  • 0 likes
  • 948 Views
  • 3 replies
  • 0 likes

Unable to login with Facebook

I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?

  • Newbie
  • I recently changed my facebook password and now when I'm trying to login to Spotify I just get a blank page when I'm about to confirm through facebook. What do I do?
  • alexisburks
  • Newbie
  • 660 Views
  • 2 replies
  • 0 likes
  • 660 Views
  • 2 replies
  • 0 likes

Solved!! A Way to Automatically Watch 30 Minute Video Ads?

Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on the very small watch video link, can be incredibly d...

  • Casual Listener
  • Is there a way to always choose to watch the short video ad instead of being asked? If I'm driving the process of unlocking my phone, switching from my GPS app to the spotify app, and then click on t...
  • loqitu
  • Casual Listener
  • 3057 Views
  • 2 replies
  • 0 likes
  • 3057 Views
  • 2 replies
  • 0 likes

Last FM Credentials

I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect.I'm 100% sure they are correct, I'm using the same username/password on the last.fm website and I c...

  • Casual Listener
  • I can't seem to link up Spotify to my last.fm account. When I enter my username and password in the Spotify social settings it says they are incorrect. I'm 100% sure they are correct, I'm using th...
  • Catee
  • Community Legend
  • 601 Views
  • 5 replies
  • 0 likes
  • 601 Views
  • 5 replies
  • 0 likes

Solved!! Switching Phones

I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or is it sensitive to prevent account sharing? Thanks!

  • Casual Listener
  • I know this may sound like a stupid question, but I'd rather be safe than sorry. Hubs bought me Spotify Premium for Christmas. He's also getting me a new phone. Will it transfer to the new device or ...
  • pissed9
  • Casual Listener
  • 51092 Views
  • 7 replies
  • 0 likes
  • 51092 Views
  • 7 replies
  • 0 likes

Sort Playlists on iOS Mobile

Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually been added before the music itself. It means that I ca...

  • Newbie
  • Spotify! You are frustrating me so much! You have such an extensive library of music, yet I now check on a daily basis to see whether you have employed this new feature which should have actually bee...
  • kazchaz
  • Newbie
  • 9090 Views
  • 13 replies
  • 21 likes
  • 9090 Views
  • 13 replies
  • 21 likes

Spotify crashes after startup on iPhone 6

Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't know what else to do

  • Newbie
  • Every time I open my Spotify app the app crashes and shuts down right away. I tried deleting the app and reinstalling the app twice. I even deleted multiple items on my phone to add storage. I don't ...
  • crematedman
  • Community Legend
  • 711 Views
  • 3 replies
  • 0 likes
  • 711 Views
  • 3 replies
  • 0 likes

Random Pauses

Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its very frustrating

  • Newbie
  • Lately when I connect to a Bluetooth device and play Spotify , the music will randomly stop . I can have my phone locked and on the desk not using it and it will still pause at random moments and its...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Cannot play downloaded playlist when offline

When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it says 'Track not available. You are offline. Go online an...

  • Newbie
  • When I open a downloaded playlist when I am offline, all of the tracks are listed in an almost unreadable faint gray font now, and I cannot play them anymore. When I tap on one of the tracks it ...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Song not downloaded - If you own the song, you can sync it from your computer

I used to own the song and have it iTunes on my mac, however, I no longer do.Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly appreciated.

  • Newbie
  • I used to own the song and have it iTunes on my mac, however, I no longer do. Spotify refuses to download the song offline, or let me play it for that matter, on my iPhone. Any help greatly apprecia...
  • 1007 Views
  • 0 replies
  • 5 likes
  • 1007 Views
  • 0 replies
  • 5 likes

Can't click artist to open their albums

When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are no updates available for the app at this time or my ...

  • Newbie
  • When I click artist in my playlists I get the message "Spotify can't open this link on this device" I have deleted the app and reinstalled twice , went to the site logged out all devices, there are n...
  • user-removed
  • Not applicable
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Offline?

When I leave a wifi area, why does Spotify go offline and not let me play my music?

  • Newbie
  • When I leave a wifi area, why does Spotify go offline and not let me play my music?
  • Bittencourt
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes