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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

spotify on iphone

spotify on iphone just started to not play songs in order from like every album in existence.it used to do it with no problem but it just changed the other dayit's really getting on my nerves as I like to play a new album in order the first listen an...

  • Casual Listener
  • spotify on iphone just started to not play songs in order from like every album in existence. it used to do it with no problem but it just changed the other day it's really getting on my nerves...
  • urban22r
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

PUBLIC PLAYLIST AREN'T WORKING!

my public playlists aren't appearing to others! what i might do?

  • Casual Listener
  • my public playlists aren't appearing to others! what i might do?
  • gigi2001sidi
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

I miss the landscape function on my iPhone 7plus

Dear people,is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers.Cheers Jerryl

  • Newbie
  • Dear people, is there a function to activate the landscape modus on my iPhone 7plus? I appreciate your answers. Cheers Jerryl
  • adriank1410
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Songs not showing up?

So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.

  • Newbie
  • So I've just installed the latest update and I can't seem to find songs in my library that I know are saved there. When I save a new song it doesn't show up in my songs.
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Spotify Premium Account Crashing on iPhone 5c iOS 10.0.2 app version 6.8.0

Brief description of the issue: Spotify crashes within seconds of openingSteps to reproduce the issue:First I did this Then I did that I also did thisWhat steps you’ve tried already: cleared Safari cache method; tried opening with different acount on...

  • Newbie
  • Brief description of the issue: Spotify crashes within seconds of opening Steps to reproduce the issue: First I did this  Then I did that  I also did this What steps you’ve tried alr...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

iPhone 7 app crashes

My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon as I log in to my personal account it forcefully clo...

  • Newbie
  • My Spotify simply won't open. I try to open the app and it forcefully closes almost immediately as the logo disappears. I've restated my phone, and also deleted and re-installed the app but as soon a...
  • Scottjbco
  • Casual Listener
  • 1165 Views
  • 3 replies
  • 0 likes
  • 1165 Views
  • 3 replies
  • 0 likes

Mixtape not existing on iOS, available on Android

Hey, i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad) My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library.At iOS the Mixtapes section does not exist. I cannot explain it to myself PS: Please ...

  • Newbie
  • Hey,   i´m using Spotify (latest Version available) on iOS 10 (iPhone 6 and iPad)   My Phone for Work (Xperia Z3) with Android 6.0.1 shows me the Mixtapes on my library. At iOS the Mix...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Spotify shutting down

So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I tried uninstalling and reinstalling. But no luck. Pleas...

  • Casual Listener
  • So I installed the update from the App Store yesterday. Now on two different devices. iPhone 7 plus and iPad mini 3 it starts to play and then shuts down. Now I know it's not a hardware issue. I trie...
  • Scottjbco
  • Casual Listener
  • 588 Views
  • 5 replies
  • 0 likes
  • 588 Views
  • 5 replies
  • 0 likes

False Advertising - 30 minutes of ad-free music

When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 minutes at most. This is false advertising and it's...

  • Visitor
  • When listening to Spotify on my iPad, each time I get the message that says I get 30 minutes of ad-free music for watching a message from a sponsor, I never get 30 minutes of ad-free music. I get 15 ...
  • 460 Views
  • 0 replies
  • 1 likes
  • 460 Views
  • 0 replies
  • 1 likes

iPhone app does not exit from memory when closed

Spotify Premium, app version 6.8.0.3786Iphone 6 running iOS 10.1.1 Steps to repeat problem:1. Open Spotify and play a song.2. Double-tap home button, and "swipe up" to close Spotify app.3. Lock phone. 4. Wake phone, and on the lock screen you will se...

  • Regular
  • Spotify Premium, app version 6.8.0.3786 Iphone 6 running iOS 10.1.1   Steps to repeat problem: 1. Open Spotify and play a song. 2. Double-tap home button, and "swipe up" to close Spotify ap...
  • mikegrubbs
  • Regular
  • 672 Views
  • 2 replies
  • 0 likes
  • 672 Views
  • 2 replies
  • 0 likes

Solved!! Can not find my Daily Mix!

I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music.It's not showing up in my playlists OR when I search for Daily Mix. I've ch...

  • Casual Listener
  • I've restarted my iphone 5, updated it, logged out and back in, reinstalled the app & updated the app. I've been a premium user for over a year and I listen to a ton of music. It's not showing...
  • Shawnpacz
  • Casual Listener
  • 673 Views
  • 6 replies
  • 0 likes
  • 673 Views
  • 6 replies
  • 0 likes

Playlist switches automatically

Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody know how to fix this? I have this problem since abou...

  • Newbie
  • Hello, whenever I'm listening to a playlist on my iPhone on Spotify, it plays about 2 songs from that playlist and then switches to some other random playlist. This is really annoying. Does anybody k...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Solved!! Moving music

So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it

  • Casual Listener
  • So I need to know how to move the music order around on my playlist you know like taking one song say from the top of list and moving down say six or seven spots without deleting and readding it
  • Bearbarker
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Lost playlist

Lost all my music on my playlist, tried to uninstall and reinstall still not showing up

  • Newbie
  • Lost all my music on my playlist, tried to uninstall and reinstall still not showing up
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mobile Account not syncing with computer

I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?

  • Newbie
  • I am trying to sync my cell phone with my new Sonos account, when I try it says my premium account is paused, however when I go on my computer it says my premium account is active. What gives?
  • Sophia
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

PROBLEM LOCAL MUSIC

Hello, i'm french so excuse my english.I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However not sync with my phone (Iphone 5.S). I can not listen to...

  • Newbie
  • Hello, i'm french so excuse my english. I have a problem with Spotify. When I put my music in Spotify from my computer (Windows). I have access to music from Spotify desktop application. However n...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Superuser Contribution Always logged in through FB, logged out and back in again, all my music is gone

Hey,i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member which I was before? help please, I want my music bac...

  • Newbie
  • Hey, i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member...
  • Sophia
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Changing country

Hi, I recently changed my location and as I read Spotify only works 14 days. My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I can login at the webpage. It keeps showing me that Spotif...

  • Newbie
  • Hi, I recently changed my location and as I read Spotify only works 14 days.  My 14 days are finished and I change my country to Spain in my profile and I still can't log in in my iphone, but I ...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Deleting offline songs

Hello,Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how could I delete these songs from the device. Does any...

  • Newbie
  • Hello, Since i set an entire playlist to be played offline And that is occupying space on my device, now that I don't need some of those songs to be downloaded and played offline I was wondering how...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes