Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
75805 Views
16 replies
37 likes

75805 Views
16 replies
37 likes

[iOS] Offline Download Slow

After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs again because it is slow like **bleep** and downloadin...

Marcel512
Newbie
After an Update or connecting my iPhone 6 via CarPlay (not sure which), I had to login again in the app an all my music was gone! Not enough it's taking at least a week to download all 1200 songs aga...
2016-11-07 11:00:30 PM
2016-11-08 10:50:23 AM
MarShawnna26
Regular
469 Views
1 replies
1 likes

469 Views
1 replies
1 likes

Latest Spotify iOS update (today) breaks BMW Spotify integration in 'your library'

After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists" (which doesn't show how many artists I have saved, it d...

crackofdawn
Casual Listener
After updating spotify today, I've been having issues with the BMW integration. The integration still works but if I go to my library in the connected drive spotify app and then select "Artists...
2016-09-21 7:28:44 PM
2016-11-08 9:42:43 AM
woetersnoeter
Regular
898 Views
5 replies
1 likes

898 Views
5 replies
1 likes

Logging in to my account

Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen

Mountain1
Regular
Dear sportify i reset my password and it won't let me login on the app but it lets me log in on the website why can't I log in on the app karen
2016-11-06 9:25:39 PM
2016-11-08 9:37:13 AM
Maxim
Spotify Star
861 Views
18 replies
0 likes

861 Views
18 replies
0 likes

Playlist interruption

Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls!!! I don't ven like that song!!!

quinteromr
Newbie
Does anyone else have their playlist continuously cutt off by a song or album that says California Songs of Innocence??? It always does it to all of my playlists and even goes through during my calls...
2016-11-08 8:14:57 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

VoiceOver sucks with Spotify app

As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various places. This shows that overall Spotify doesnot care ...

Rocky2005
Casual Listener
As a regular VoiceOver user, I notice that Spotify makes no effort to test their app for accessibility. There are tons of unlabled buttons, poor navigation issues, navigation gets stuck in various pl...
2016-11-08 4:53:35 AM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

No "Podcasts & Videos" on iPod

Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify 5.5.1 and iOS 9.3.1 Location: Germany)

probcast
Newbie
Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify ...
2016-05-15 7:08:58 PM
2016-11-07 11:27:13 PM
user-removed
Not applicable
924 Views
2 replies
0 likes

924 Views
2 replies
0 likes

Spotify freeze loggin

Version 6.8.0IOS 10.1.1Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up.Steps taken to fix include: deleting and redownloading, resetting iPhone and than redownloading as well as redownloading ...

HammerDrop
Newbie
Version 6.8.0 IOS 10.1.1 Issue : After updating Spotify, the app freezes after the first screen prompting you to log on or sign up. Steps taken to fix include: deleting and redownloading, resettin...
2016-11-07 7:34:37 PM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Vehicle entertain system does not work with Spotify playlists

I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work Spotify in vehicle from steering wheel or touch screen. Thank ...

arnieom
Newbie
I have ability to work from steering wheel or touch screen both pandora and iMusic from from iPhone 6s Plus. However, I must work Spotify from iPhone. I use usb connection. Prefer to work...
2016-11-07 7:01:49 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Spotify crashes when opened from url scheme

Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this format: "spotify://{uri_retured_from_web_api}" and everyt...

schwarja
Newbie
Hello. Currently, I work on integration of Spotify into our app and I want to let users to open artist/album/track in Spotify app (if it is installed). I used to do that by opening url in this f...
2016-11-07 5:59:12 PM
509 Views
0 replies
0 likes

509 Views
0 replies
0 likes

Browsing downloaded tracks by Artist / Album in offline mode

I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album. The Artist and Album options under 'Your Library' now prompt me t...

ecwalsh91
Casual Listener
I use the mobile app almost exclusively in offline mode due to a share family data plan, and following a recent iOS update, I can no longer view my downloaded tracks by Artist / Album. ...
2016-11-04 3:19:10 PM
2016-11-07 3:48:49 PM
ecwalsh91
Casual Listener
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

I found a song but don't remember the name!!

Is there a way to get my history I tried the pc history but it's not there

Matthewskillz57
Newbie
Is there a way to get my history I tried the pc history but it's not there
2016-11-06 5:11:46 AM
2016-11-07 1:50:27 PM
timmieschaap
Composer
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Performance issue

Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed by 4-5 seconds, selecting another song as well. Cl...

bobbesmegen
Casual Listener
Since the update to 6.8, I'm having issues with the performance of the app on my Ipod touch 5th gen. On a fresh start nothing is wrong, but after some minutes the issues appears. Scrolling is delayed...
2016-11-07 11:50:12 AM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

Size of offline songs vs. iTunes

Hi everybody,in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone.If it is smaller I would download them via Spotify a...

navid0808
Newbie
Hi everybody, in order not to have my iPhone too full (storage wise) I was wondering if a downloaded offline song of Spotify Premium is smaller than a song you have imported by iTunes on your iPhone...
2016-11-06 3:45:17 PM
2016-11-07 9:22:08 AM
crematedman
Community Legend
916 Views
1 replies
0 likes

916 Views
1 replies
0 likes

Solved!! Delete offline songs/albums/playlists

Hi,probably a well known thing but I could not find it on this community.If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download-bar you don't get your mobile space back.So is there any...

patmaddox
Newbie
Hi, probably a well known thing but I could not find it on this community. If you download something to access it offline and delete the download afterwards (e.g. podcasts) or remove the download...
2016-11-07 3:00:18 AM
2016-11-07 9:15:41 AM
crematedman
Community Legend
376 Views
1 replies
1 likes

376 Views
1 replies
1 likes

Not a valid mobile number

This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help

jpjpjp-rn
Newbie
This lunch i registered Spotify Premium 129 and i visited the site it is telling me to go to activate it, when i entered my 11-digit number it said 'not a valid mobile number'. Pls help
2016-11-07 9:15:23 AM
1090 Views
0 replies
0 likes

1090 Views
0 replies
0 likes

Solved!! Holy bleep, your user experience practitioners should all be FIRED!

Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotify UXers. You should be able to swipe left on a song in a ...

Smeedge
Newbie
Spotify for iOS has the worst UX of all time. One of many examples: removing a song from a playlist. Many would consider this a 'song-level interaction', a concept that is foreign to the Spotif...
2016-11-07 4:33:08 AM
2016-11-07 9:03:06 AM
crematedman
Community Legend
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

My music gets cut off :(

I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply don't understand why there's such issue. I download...

maesanguine
Newbie
I downloaded my playlist so I can listen offline. I have always been enjoying my music until lately. Apparently there's some issues and it get cut off during the music every time I used it. I simply ...
2016-11-07 3:07:57 AM
2016-11-07 4:57:14 AM
juanma_otto
Newbie
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Solved!! Lyrics on Computer

I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any suggestions?

karenshi
Casual Listener
I used to get lyrics on my laptop when I clicked the "LYRICS" button, but now all that shows up is a black screen. I don't know how to get them back. My wifi is fine so that is not the problem. Any s...
2016-11-07 2:33:46 AM
2016-11-07 2:55:23 AM
aly962
Newbie
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

No Daily Mixes

Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?

Lukezaiser
Newbie
Since the update ive been using Spotify all the time hoping my Daily Mixes would appear, but I still don't have any after more than a month. Why am I not getting a Daily Mix?
2016-11-06 12:56:57 AM
2016-11-07 2:27:58 AM
karenshi
Casual Listener
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Singles/mixes by artists

Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the most recent release, the top 5 popular songs, album...

Seanhcoburn
Newbie
Before one of the more recent updates, I was able to scroll down on my favorite artists to find albums, singles, mixes etc. now, whenever I click onto an artist, it only gives the option to view the ...
2016-11-07 1:43:05 AM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

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