Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

• Rocky101276
• Newbie
• My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?
• 2016-10-17 1:43:15 AM
• 2016-10-17 12:42:13 AM
• kirashi
• Community Legend
• 333 Views
• 1 replies
• 0 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

• gone2lunch17
• Newbie
• I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone
• 2016-10-16 12:55:31 AM
• 2016-10-17 12:33:12 AM
• kirashi
• Community Legend
• 216 Views
• 1 replies
• 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

• cc03
• Casual Listener
• My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...
• 2016-10-16 12:36:18 AM
• 2016-10-17 12:32:11 AM
• kirashi
• Community Legend
• 242 Views
• 1 replies
• 0 likes

Sync iTunes through mobile

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and from the Apple Music app and Spotify if I want to list...

• renee228
• Regular
• I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and fro...
• 2016-10-17 7:42:23 PM
• 2016-10-17 12:16:57 AM
• kirashi
• Community Legend
• 606 Views
• 1 replies
• 0 likes

Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

• JoshHumphreys
• Newbie
• I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...
• 2016-10-17 9:13:03 PM
• 2016-10-17 10:08:27 PM
• benjaminHAHAH
• Casual Listener
• 211 Views
• 1 replies
• 0 likes

iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

• PokieDie
• Newbie
• Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.
• 2016-10-17 1:59:19 PM
• 275 Views
• 0 replies
• 0 likes

Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

• Freemij
• Newbie
• Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...
• 2016-10-17 9:57:14 AM
• 2016-10-17 1:06:03 PM
• Hubo
• Community Legend
• 435 Views
• 1 replies
• 0 likes

User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

• JC_Berger
• Casual Listener
• I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...
• 2012-04-02 11:16:16 PM
• 2016-10-17 8:14:10 AM
• fpino61
• Newbie
• 821 Views
• 1 replies
• 0 likes

Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

• heatherherrmann
• Casual Listener
• I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.
• 2016-10-17 2:21:26 AM
• 404 Views
• 0 replies
• 0 likes

Spotify won't play the playlist I ask it to play

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my Mac and my Iphone and there is the same problem eit...

• annasrrzn
• Newbie
• Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my ...
• 2016-10-17 2:06:09 AM
• 462 Views
• 0 replies
• 0 likes

Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

• hamillm
• Newbie
• the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...
• 2016-10-16 10:18:16 PM
• 354 Views
• 0 replies
• 0 likes

Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

• Combmatt
• Casual Listener
• This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...
• 2016-10-16 9:53:32 PM
• 205 Views
• 0 replies
• 0 likes

Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

• user-removed
• Visitor
• i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same
• 2016-10-09 1:16:41 AM
• 2016-10-16 9:03:07 PM
• user-removed
• Not applicable
• 477 Views
• 3 replies
• 0 likes

[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

• taylur
• Newbie
• As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...
• 2016-10-16 1:27:18 AM
• 251 Views
• 0 replies
• 0 likes
• iOS
  Other

Cannot play daily mixes from iPhone to firetv stick app

• frroliveira
• Newbie
• 2016-10-13 9:47:58 PM
• 2016-10-15 12:03:31 AM
• Djmart
• Newbie
• 464 Views
• 2 replies
• 0 likes

Payment

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium accountWhat to do itHow send him email wit Cain off explain

• user-removed
• Visitor
• Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium account What to do it How send him email wit Cain off explain
• 2016-10-15 10:00:06 PM
• 2016-10-15 10:03:06 PM
• user-removed
• Not applicable
• 192 Views
• 1 replies
• 0 likes

I can't login

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

• Zoehoffpen
• Casual Listener
• I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!
• 2016-10-08 8:40:27 AM
• 2016-10-15 9:10:48 PM
• omarjenner
• Newbie
• 459 Views
• 5 replies
• 0 likes