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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69382 Views
  • 16 replies
  • 37 likes
  • 69382 Views
  • 16 replies
  • 37 likes

BMW Connected Album Art Issue

So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive. Then a few weeks ago after maybe the last update on 12.12.14 or a Carrier Update o...

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  • Regular
  • So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive.   Then a few w...
  • user-removed
  • Not applicable
  • 13021 Views
  • 53 replies
  • 0 likes
  • 13021 Views
  • 53 replies
  • 0 likes

Solved!! Got a new iPhone 7, some songs/playlists will not download?

Hey everyoneI (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I am connected to internet yet it won't play any songs- ...

  • Newbie
  • Hey everyone I (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I a...
  • TakeMyRice
  • Regular
  • 856 Views
  • 1 replies
  • 0 likes
  • 856 Views
  • 1 replies
  • 0 likes

Able to search for users by first and last name this AM, now their profiles are unsearchable, why?

I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I did this first thing this morning while logged into m...

  • Newbie
  • I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I di...
  • TakeMyRice
  • Regular
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Spotify App keeps crashing.

I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the app. I tried updating the Spotify app but that hasn'...

  • Casual Listener
  • I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the a...
  • gmehw
  • Casual Listener
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Can't continue student discount

I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?

  • Newbie
  • I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

" My devices"

I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...

  • Casual Listener
  • I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Not Receiving Notifications on iPhone

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...

  • Casual Listener
  • I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfo...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

iOS issue while send music from iPhone to Denon AVR-X1100W

Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application.I have tested this issue on my wife's iPhone 4S with iOS 7x and it is not appearing. Please HELP (I use S...

  • Casual Listener
  • Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application. I have tested this issue on my wife's iPhone 4S with...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Importing music from pc to iPhone

Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.

  • Newbie
  • Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Spotify Connect Issues

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.

  • Visitor
  • Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

  • Regular
  • Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
  • user-removed
  • Not applicable
  • 804 Views
  • 15 replies
  • 0 likes
  • 804 Views
  • 15 replies
  • 0 likes

iOS 9.3.5 iPhone 5 wifi not connecting on Spotify 6.5.0.1665

I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...

  • Newbie
  • I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...
  • 584 Views
  • 0 replies
  • 0 likes
  • 584 Views
  • 0 replies
  • 0 likes

Crash

I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!

  • Casual Listener
  • I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Don't see playlist on Iphone

I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...

  • Newbie
  • I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

music stops playing mid-track

Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?

  • Newbie
  • Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Why the same playlist has different songs between iPhone and Mac

Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...

  • Newbie
  • Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Missing icons

So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus

  • Casual Listener
  • So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
  • Maxim
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Stops playing at the middle of the music when i listen to offline

I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?

  • Newbie
  • I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Playlist playback in reverse order IPhone 6

Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?

  • Casual Listener
  • Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...
  • 499 Views
  • 0 replies
  • 0 likes
  • 4G
    iphone6
    Reverse playlist
  • 499 Views
  • 0 replies
  • 0 likes

Tries to play undownloaded songs while offline

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...

  • Newbie
  • Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
  • Supercountry124
  • Newbie
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
  • 1 replies
  • 1 likes