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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81222 Views
  • 19 replies
  • 37 likes
  • 81222 Views
  • 19 replies
  • 37 likes

Solved!! songs disappeared

I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disappeared. This made me real sad because this is the s...

  • Casual Listener
  • I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disap...
  • aalliniece94
  • Casual Listener
  • 560 Views
  • 3 replies
  • 0 likes
  • 560 Views
  • 3 replies
  • 0 likes

Album Art Does Not Match Album

For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album art shown is for Queen's Greatest Hits instead of A N...

  • Regular
  • For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album ar...
  • CudaHemi
  • Newbie
  • 1674 Views
  • 5 replies
  • 1 likes
  • 1674 Views
  • 5 replies
  • 1 likes

Can't see the album artwork offline

I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME!I am using and iPhone 6 btw.

  • Newbie
  • I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME! I am using and iPhone 6 btw.
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Syncing Local Library/iTunes Songs from Computer Spotify to iPhone 5S Spotify

I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac computer. Then, I go to Spotify and place those loca...

  • Casual Listener
  • I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac c...
  • 794 Views
  • 0 replies
  • 1 likes
  • iphone
    itunes
    Mac
    offline sync
  • 794 Views
  • 0 replies
  • 1 likes

AYUDA CON LA APLICACION EN IOS

SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FUNCIONA ESTO? YA QUE EN IOS NO SE PUEDE BORRAR EL CA...

  • Newbie
  • SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FU...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Spotify premium/trial not working on mobile

So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinstalling the app and logging out and back in, to no a...

  • Newbie
  • So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinst...
  • munjili
  • Casual Listener
  • 1443 Views
  • 4 replies
  • 0 likes
  • 1443 Views
  • 4 replies
  • 0 likes

Solved!! IOS 6 ON MERCEDES MEDIA INTERFACE NOT RUNNING

Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Audio System tells me "no playable files". Anyone could solve the probl...

  • Newbie
  •     Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Au...
  • viaabruzzo
  • Casual Listener
  • 9793 Views
  • 6 replies
  • 0 likes
  • 9793 Views
  • 6 replies
  • 0 likes

Spotify stops playing and connects to other iPhones?!

I posted this accidentaly in the Android section, here is my original Problem: Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my musi...

  • Casual Listener
  • I posted this accidentaly in the Android section, here is my original Problem:   Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unk...
  • tkkimball
  • Newbie
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

· device limitation

I have had no problems since I subscribed to the Premium service but yesterday Spotify has decided that I have more than 3 devices attached to my account...........completely impossible since I only have an iPhone 6 and an iPad that have offliine pla...

  • Casual Listener
  • I have had no problems since I subscribed to the Premium service but yesterday Spotify has decided that I have more than 3 devices attached to my account...........completely impossible since I only ...
  • aodhokeady
  • Gig Goer
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Browse not working in iPad

Everything else working perfectly, just browse tab show weird message.I tried:1) Logout/Login2) Restart iPad3) Reinstalling app4) Removing device from offline list Nothing helps.

  • Regular
  • Everything else working perfectly, just browse tab show weird message. I tried: 1) Logout/Login 2) Restart iPad 3) Reinstalling app 4) Removing device from offline list    Nothing he...
  • Bundestrojaner
  • Casual Listener
  • 3667 Views
  • 12 replies
  • 1 likes
  • 3667 Views
  • 12 replies
  • 1 likes

Get logged out, when my phone runs out of battery?

Eventough I own Spotify Premium, when my phone turns down, I get logged out and my downloaded songs are gone?!But just since the new update! If this doesn't change, I will switch to Apple Music!Need Help please ._.

  • Casual Listener
  • Eventough I own Spotify Premium, when my phone turns down, I get logged out and my downloaded songs are gone?! But just since the new update! If this doesn't change, I will switch to Apple Music! N...
  • Swanny
  • Community Legend
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Spotify on iPad not working behind a proxy but iPhone will

Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server with the same account, can not access Spotify. It si...

  • Newbie
  • Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server w...
  • 955 Views
  • 0 replies
  • 0 likes
  • 955 Views
  • 0 replies
  • 0 likes

Playback doesn't work

Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of 12 seconds but nothing is working! It stops the so...

  • Newbie
  • Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Solved!! "An error occurred Try again" message in Browse on iPad. Tried everything

Hi,I cannot use "Browse" in the app on Wifi. Radio works.App version 6.5.0.1665iPad iOS version 9.3.5 I tried reinstalled, rebooted app, rebooted iPad, changed wifi DNS, resetting network settings. Nothing works, it just say "An error occurred. Try a...

  • Casual Listener
  • Hi, I cannot use "Browse" in the app on Wifi. Radio works. App version 6.5.0.1665 iPad iOS version 9.3.5   I tried reinstalled, rebooted app, rebooted iPad, changed wifi DNS, resetting netw...
  • SpotifyUser1213
  • Casual Listener
  • 1534 Views
  • 4 replies
  • 0 likes
  • 1534 Views
  • 4 replies
  • 0 likes

LTE data iOS not working, offline while using LTE ?

hi! i have an iPhone 5s and it has LTE data and spotify was working fine with my data (i could use it with my LTE data anywhere) but now when i use Spotify with my LTE it either says i am offline or it wont play my songs. I dont have premium and neve...

  • Newbie
  • hi! i have an iPhone 5s and it has LTE data and spotify was working fine with my data (i could use it with my LTE data anywhere) but now when i use Spotify with my LTE it either says i am offline or ...
  • 729 Views
  • 0 replies
  • 0 likes
  • 729 Views
  • 0 replies
  • 0 likes

"Browse" mode on iPad can't connect - "an error occurred"

Recently, after nothing with my devices or account changed, the browse section no longer works on my iPad. All other sections of the app work fine. The app also works fine on my iPhone. iPad and iPhone are still running iOS8 and newest version of spo...

  • Casual Listener
  • Recently, after nothing with my devices or account changed, the browse section no longer works on my iPad. All other sections of the app work fine. The app also works fine on my iPhone. iPad and iPho...
  • Swanny
  • Community Legend
  • 1037 Views
  • 6 replies
  • 0 likes
  • 1037 Views
  • 6 replies
  • 0 likes

Spotify doesn't see device when Bluetooth autoconnects

Recently installed a bluetooth recieved in my car, and my iPhone will connect to it automatically, but Spotify doesn't recognize any Bluetooth device available to play through. If I disconnect and reconnect the Bluetooth connection, it works, but it ...

  • Newbie
  • Recently installed a bluetooth recieved in my car, and my iPhone will connect to it automatically, but Spotify doesn't recognize any Bluetooth device available to play through.   If I disconne...
  • 782 Views
  • 0 replies
  • 0 likes
  • 782 Views
  • 0 replies
  • 0 likes

Question about Daily Mixes

I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listening to the past 3 years I've been using Spotify. My ...

  • Regular
  • I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listeni...
  • Mattosaurus
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Spotify BMW integration - Search function

Hi.I was wondering if anyone had a chance to test the latest BMW/Spotify app version.From what they states on bmw site, "search" is now available: http://www.bmw.com/com/en/owners/bmw_apps_2013/apps/spotify/index.html "From now on, you can also use t...

  • Music Fan
  • Hi. I was wondering if anyone had a chance to test the latest BMW/Spotify app version. From what they states on bmw site, "search" is now available:   http://www.bmw.com/com/en/owners/bmw_ap...
  • Garethdphillipp
  • Newbie
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes