No sound via Spotify on headphones (sound works with other apps - just not Spotify)

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come out of the iPhone speaker, but the moment you plug in hea...

• magichappens
• Casual Listener
• Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come o...
• 2016-09-11 1:15:45 AM
• 2016-09-11 2:38:06 AM
• magichappens
• Casual Listener
• 3031 Views
• 2 replies
• 3 likes

Downloaded songs on mac not appearing on iPhone as downloaded

Hello, I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting and reinstalling the app but this doesnt fix the issue. I am ...

• sammygee
• Newbie
• Hello,   I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting a...
• 2016-09-10 2:21:11 AM
• 2016-09-11 2:20:25 AM
• AryamanWest
• Newbie
• 349 Views
• 1 replies
• 0 likes

What other app, besides Spotify, do I need to have before I can play music?

• GKRuder1965
• Newbie
• 2016-09-10 12:46:37 AM
• 2016-09-11 1:46:44 AM
• Taylor
• Community Legend
• 258 Views
• 1 replies
• 0 likes

Premium on a Kenwood 5160Dab.

Hi All. I'm using the premium service on an ipod touch through a Kenwood 5160Dab.Is it posible to search through my music via the screen on the 5160?It's possible through itunes but not with Spotify?Is this just how it is?

• Jonnymason
• Regular
• Hi All.    I'm using the premium service on an ipod touch through a Kenwood 5160Dab. Is it posible to search through my music via the screen on the 5160? It's possible through itunes bu...
• 2016-09-10 12:16:54 AM
• 248 Views
• 0 replies
• 0 likes

Messages Error / Facebook Friends Not Appearing (iOS/OS X & PC)

Hi all,I'm new to Spotify and love many features, however I am not happy with the Social aspect. For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify account, none of my FB friends show up in Spotify, and I know ...

• cwray
• Casual Listener
• Hi all, I'm new to Spotify and love many features, however I am not happy with the Social aspect.  For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify a...
• 2016-09-10 9:26:52 PM
• 2016-09-10 9:27:48 PM
• cwray
• Casual Listener
• 451 Views
• 1 replies
• 0 likes

no album art on lockscreen

when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to display on my lockscreen, any help?

• salinatea
• Newbie
• when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to di...
• 2016-09-10 8:30:47 PM
• 379 Views
• 0 replies
• 0 likes

Country settings

I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to use Spotify for 14 days abroad. I looked on how to f...

• Dianasousa
• Newbie
• I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to u...
• 2016-09-08 7:32:12 PM
• 2016-09-10 8:30:34 PM
• osornios
• Spotify Star
• 479 Views
• 3 replies
• 0 likes

Can't upgrade to premium (no upgrade button on phone app)

As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.

• Casey56789
• Newbie
• As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.
• 2016-09-10 5:21:33 PM
• 2016-09-10 8:13:59 PM
• Maxim
• Spotify Star
• 902 Views
• 1 replies
• 1 likes

Lost my music

I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the new password there was no music in my library or p...

• cumminsp
• Casual Listener
• I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the...
• 2016-09-10 3:05:36 PM
• 210 Views
• 0 replies
• 0 likes

local file wont download to my iphone

Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play any song for my local files (except the 3. songs tha...

• grimslabben
• Newbie
• Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play a...
• 2016-09-10 1:23:16 PM
• 273 Views
• 0 replies
• 0 likes

Spotify app killing my battery on iOS 9.3.3

Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app on my phone. Over the last 24 hours it has accounte...

• jack_206
• Gig Goer
• Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app ...
• 2016-07-22 10:13:01 PM
• 2016-09-10 12:39:24 PM
• bw2
• Regular
• 1033 Views
• 2 replies
• 2 likes

jorge betancourt

I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?

• jorgebetanto
• Newbie
• I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?
• 2016-09-10 6:52:47 AM
• 397 Views
• 0 replies
• 0 likes

I want to stream my downloaded playlist at a higher quality

Hi all, Download Quality - Normal, 96kbpsStream Quality - Extreme, 320 kbps I set my download quality low to save space on my phone, so when I play my playlist offline, it plays at 96 kbps. However, when I am online/connected to the internet, I would...

• jsunny
• Newbie
• Hi all,   Download Quality - Normal, 96kbps Stream Quality - Extreme, 320 kbps   I set my download quality low to save space on my phone, so when I play my playlist offline, it plays a...
• 2016-09-09 12:40:39 AM
• 244 Views
• 0 replies
• 0 likes

Post to Spotify not working

Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.

• idarerick
• Newbie
• Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.
• 2016-09-09 11:42:35 PM
• 249 Views
• 0 replies
• 0 likes

BMW - Spotify - New Update - Crash Connected Drive

The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT. How does one roll-back to an older version?

• medulloblastoma
• Newbie
• The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT.    How does one roll-back to an older version?
• 2016-09-09 7:05:55 PM
• 404 Views
• 0 replies
• 1 likes

Old Mix of the week

So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?

• Maaxwal
• Newbie
• So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?
• 2016-09-09 5:54:01 PM
• 2016-09-09 6:01:38 PM
• felipepelaquim
• Music Fan
• 510 Views
• 1 replies
• 1 likes

Works, but only sometimes

Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds after which they freeze and I'm forced to skip. Has ...

• Imalica
• Casual Listener
• Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds a...
• 2016-08-22 7:31:40 PM
• 2016-09-09 5:27:20 PM
• Imalica
• Casual Listener
• 457 Views
• 3 replies
• 1 likes

Can't get free trial?

Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix it?

• Emmamc198
• Newbie
• Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix i...
• 2016-09-09 4:09:54 PM
• 212 Views
• 0 replies
• 0 likes