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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68951 Views
  • 16 replies
  • 37 likes
  • 68951 Views
  • 16 replies
  • 37 likes

App download is not working for iPhone

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

  • Newbie
  • I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Local Files Won't Download to iPhone

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...

  • Casual Listener
  • (I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...
  • 497 Views
  • 0 replies
  • 2 likes
  • 497 Views
  • 0 replies
  • 2 likes

Can't login with Spotify credentials

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!

  • Newbie
  • Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!
  • osornios
  • Spotify Star
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

Sound stops

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

  • Newbie
  • When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! How to change language

Hey all spotify usersI have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French to begin with, even when i returned to Denmark (my nat...

  • Casual Listener
  • Hey all spotify users I have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French t...
  • baastardo
  • Newbie
  • 103278 Views
  • 8 replies
  • 1 likes
  • 103278 Views
  • 8 replies
  • 1 likes

IPHONE SE

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinstalling/changing the language and country don't work ...

  • Newbie
  • when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinsta...
  • 536 Views
  • 0 replies
  • 1 likes
  • 536 Views
  • 0 replies
  • 1 likes

Spotify Connect - Yamaha w/iPod, Windows and Mac clients.

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network. I can put my iPhone on LTE, and i'm still able to stream music to it. I unplugged my cable modem, and it stopped. This is a big...

  • Newbie
  • Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network.  I can put my iPhone on LTE, and i'm still able to stream music to it. ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Spotify unresponsive on both iPhone and iPad

Hi, I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch. Past the splash screen when I see the "browse" section I tap on my library and then the app stops responding. I tried delet...

  • Newbie
  • Hi,   I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch.   Past the splash screen when I see the "browse" section...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on app

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, and I get a pop up message that "this app may post o...

  • Casual Listener
  • I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, a...
  • greciamho
  • Newbie
  • 7146 Views
  • 14 replies
  • 0 likes
  • 7146 Views
  • 14 replies
  • 0 likes

Solved!! Sound goes super loud in middle of songs or between songs

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song changes it will be a different volume as well, mor...

  • Newbie
  • When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song...
  • RYMR
  • Music Fan
  • 2299 Views
  • 1 replies
  • 0 likes
  • 2299 Views
  • 1 replies
  • 0 likes

Premium button under shuffle changed to Download from Offline after trial when purchased

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free & suddenly I see it saying "Downloading..." & a Downlo...

  • Casual Listener
  • I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free...
  • 563 Views
  • 0 replies
  • 0 likes
  • 563 Views
  • 0 replies
  • 0 likes

Add to Up Next Playlist keeps erasing itself iPhone 6splus

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a playlist, Spotify will erase the songs that were added to play...

  • Casual Listener
  • I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a pla...
  • Joaquiiin
  • Newbie
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Abroad error.. But not abroad

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

  • Newbie
  • Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess
  • kierannikus
  • Newbie
  • 2380 Views
  • 6 replies
  • 0 likes
  • 2380 Views
  • 6 replies
  • 0 likes

Se me cierra repentinamente

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas gracias

  • Newbie
  • Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas graci...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Lost Music.

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

  • Casual Listener
  • Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks
  • Hubo
  • Community Legend
  • 441 Views
  • 4 replies
  • 0 likes
  • 441 Views
  • 4 replies
  • 0 likes

Superuser Contribution Locate and/or update

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

  • Casual Listener
  • I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?
  • MaryS
  • Roadie
  • 455 Views
  • 4 replies
  • 0 likes
  • 455 Views
  • 4 replies
  • 0 likes

problama para pagar a travez de itunes

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer

  • Newbie
  • no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer 
  • Rudyarreola
  • Newbie
  • 1080 Views
  • 1 replies
  • 2 likes
  • 1080 Views
  • 1 replies
  • 2 likes

Deleting songs off playlists

How do i delete old songs off my playlists? Everytime i try to it (swipe song) it says removed but its still there even after i close app.

  • Casual Listener
  • How do i delete old songs off my playlists? Everytime i try to it (swipe song) it says removed but its still there even after i close app.
  • Meesh68
  • Casual Listener
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Barely scrobbles to LastFM. Why?

The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this? Also, why are some albums available on the desktop client but not the mobile app?

  • Newbie
  • The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this?   Also, why are some albums available on the desk...
  • andreas_wotte
  • Gig Goer
  • 16815 Views
  • 98 replies
  • 6 likes
  • 16815 Views
  • 98 replies
  • 6 likes