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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62651 Views
  • 16 replies
  • 37 likes
  • 62651 Views
  • 16 replies
  • 37 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

  • Newbie
  • I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.
  • feelikeastrangr
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

  • Newbie
  • I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that?   Any help would be greatly appreciated!
  • feelikeastrangr
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

  • Newbie
  • Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.
  • KristenOBrien
  • Music Fan
  • 1248 Views
  • 2 replies
  • 2 likes
  • 1248 Views
  • 2 replies
  • 2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

  • Casual Listener
  • i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...
  • gothiccat1
  • Casual Listener
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Offline Content Being Deleted Randomly

Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the past month or two all of my offline content has been deleted. The content is s...

  • Casual Listener
  • Hi all,   New to the community but I have had spotify for a long time and never had this issue until recently.    Now my issue is that today and a couple other times within the pas...
  • t0rr3nt
  • Casual Listener
  • 464 Views
  • 6 replies
  • 1 likes
  • 464 Views
  • 6 replies
  • 1 likes

change user ipad

hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write my user name every time again. this isn´t very comfortable. are ther...

  • Casual Listener
  • hello,   i use the family account with an ipad. i want to change the user.   the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write...
  • mzwagemakers
  • Roadie
  • 3755 Views
  • 5 replies
  • 0 likes
  • 3755 Views
  • 5 replies
  • 0 likes

Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

  • Newbie
  • So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...
  • Seanbowlin
  • Newbie
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

  • Visitor
  • If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks
  • Kripps
  • Newbie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

  • Newbie
  • My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...
  • 353 Views
  • 0 replies
  • 2 likes
  • 353 Views
  • 0 replies
  • 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

  • Music Fan
  • I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....
  • Steve8888
  • Newbie
  • 1104 Views
  • 2 replies
  • 0 likes
  • 1104 Views
  • 2 replies
  • 0 likes

Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

  • Casual Listener
  • The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...
  • mrgsteele
  • Roadie
  • 788 Views
  • 3 replies
  • 1 likes
  • 788 Views
  • 3 replies
  • 1 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

  • Newbie
  • Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...
  • mrgsteele
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Help, app went BACK to old layout

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, but how come I had it and thenit reverted?Any ideas ...

  • Casual Listener
  • Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, b...
  • g1veway
  • Casual Listener
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Solved!! Listening device flashing and stopping play

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed this device. Now when I start Spotify playing a so...

  • Newbie
  • This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed...
  • thomas_music
  • Regular
  • 1240 Views
  • 1 replies
  • 0 likes
  • 1240 Views
  • 1 replies
  • 0 likes

Solved!! Stops after one song

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song I need to skip the current one. I've logged out, logged in, u...

  • Casual Listener
  • Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song ...
  • aldolerario
  • Casual Listener
  • 881 Views
  • 3 replies
  • 0 likes
  • 881 Views
  • 3 replies
  • 0 likes

Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

  • Regular
  • Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...
  • Atikalz
  • Regular
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Spotify crashes when playing video

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to any other device. Any help would be appreciated!

  • Newbie
  • I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to...
  • frequentlycrash
  • Newbie
  • 441 Views
  • 2 replies
  • 0 likes
  • 441 Views
  • 2 replies
  • 0 likes

Spotify Premium not working on my iPhone

Hello, Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logged back in several times today. Frustrated!

  • Newbie
  • Hello,   Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logge...
  • mrgsteele
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Refund of my $10

Hello I need help with something

  • Newbie
  • Hello I need help with something
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

  • Regular
  • I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.
  • Nico
  • Community Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes