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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65150 Views
  • 16 replies
  • 37 likes
  • 65150 Views
  • 16 replies
  • 37 likes

Solved!! Dowloading problem

Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ever...My internet is working, I have no idea what could possi...

  • Newbie
  • Dear All,   I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ev...
  • osornios
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Spotify automatically starts playing on cable connect

Hi, I have an iphone lightning cable that connects to my car audio system.Each time I connect my iphone to the cable, the spotify app starts to play automatically.I don't want this to happen automatically. How can I prevent this behaviour? Thanks,Rob

  • Newbie
  • Hi,   I have an iphone lightning cable that connects to my car audio system. Each time I connect my iphone to the cable, the spotify app starts to play automatically. I don't want this to ha...
  • erez12
  • Newbie
  • 781 Views
  • 1 replies
  • 1 likes
  • 781 Views
  • 1 replies
  • 1 likes

Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

  • Casual Listener
  • I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...
  • mzwagemakers
  • Roadie
  • 2006 Views
  • 7 replies
  • 0 likes
  • 2006 Views
  • 7 replies
  • 0 likes

saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

  • Newbie
  • so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...
  • EstelleValantia
  • Newbie
  • 729 Views
  • 2 replies
  • 0 likes
  • 729 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

  • Visitor
  • Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...
  • user-removed
  • Not applicable
  • 708 Views
  • 2 replies
  • 0 likes
  • Account
  • 708 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Copying songs to iPhone

Hi Everybody,I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it Is there a way to copy songs from Spotify for Mac to my device when it is connected to my Mac...

  • Newbie
  • Hi Everybody, I have a Premium account and I would like to download songs on my iPhone for listening them offline. My problem is that Wi-fI doen't work on it 😞 Is there a way to copy songs from Spo...
  • MaryS
  • Roadie
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Someone Please help me with unresponsive/always freezing IOS app!

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a fe...

  • Casual Listener
  • HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it s...
  • Timmyc1983
  • Casual Listener
  • 1045 Views
  • 4 replies
  • 0 likes
  • 1045 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't find private playlist

I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works

  • Newbie
  • I made one of my playlists private on the app and now I don't know if its deleted, but its not showing up. I'm kinda new to spotify so I'm not sure how this works
  • MaryS
  • Roadie
  • 8964 Views
  • 1 replies
  • 1 likes
  • 8964 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't log in using the app but have no problem online

HiI have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

  • Newbie
  • Hi I have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!
  • MaryS
  • Roadie
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping, rewinding, switching songs, etc

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug, but it isn't very large, so i was wondering if th...

  • Newbie
  • Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug...
  • MaryS
  • Roadie
  • 4461 Views
  • 1 replies
  • 0 likes
  • 4461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Iphone 5s won't post to Facebook

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again"I have checked my Facebook is linked to my Spotify in account settings. I have an Iphone 5s IOS 9...

  • Newbie
  • I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again" I have checked my Facebook is linked to my S...
  • MaryS
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Lost all my offline music when I logged out

For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apology account is on my phone don't have one on compu...

  • Newbie
  • For some reason when I logged out of my account on iPhone 6 it lost all of my offline music the only thing that stayed was my playlist. Any help on getting this back ? FYI the only thing I use my apo...
  • jeyare
  • Regular
  • 15715 Views
  • 2 replies
  • 0 likes
  • 15715 Views
  • 2 replies
  • 0 likes

Paid for premium and not working

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details so I did and I re-subscribed. The money was taken o...

  • Newbie
  • I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details ...
  • mzwagemakers
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Glitch not getting fixed after 2 months

Hi, As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me sucessfully share any song to Facebook without getting an Un...

erroe ipod.jpg
  • Visitor
  • Hi,   As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me ...
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

iPhone Not Syncing Local Files

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and album are greyed out. I can still play them, however I...

  • Casual Listener
  • I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and alb...
  • osornios
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Bought premium on my desktop. Now what?

I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to purchase the premium app? If so, will I then be able ...

  • Newbie
  • I downloaded and bought premium spotify on my desktop. I created a playlist while on my desktop. I am not sure what to do now. I have an iPhone 4S and have not put spotify on it yet - do I need to pu...
  • osornios
  • Spotify Star
  • 716 Views
  • 1 replies
  • 0 likes
  • 716 Views
  • 1 replies
  • 0 likes

Spotify premium is not working and I still got charged

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify isNot working

  • Newbie
  • I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify is Not working
  • osornios
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Language

Hi does anyone know how I can change the language and region back to English.? I know a lot of people have already asked this but I still haven't found the solution. I am from the UK but living in Indonesia. Everything is written in Indonesian plus m...

  • Casual Listener
  • Hi does anyone know how I can change the language and region back to English.?   I know a lot of people have already asked this but I still haven't found the solution.   I am from the UK ...
  • mapuya19
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes