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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 78803 Views
  • 19 replies
  • 37 likes
  • 78803 Views
  • 19 replies
  • 37 likes

HEADPHONE VOLUME - DEFECT, NOT IDEA

Spotify + Spotify Community... There's been an "idea" open for over a year which was recently changed to inactive: https://community.spotify.com/t5/Live-Ideas/iOS-Music-let-user-set-iPhone-audio-output-level-before-playback/idc-p/1403764#M84787 This ...

  • Newbie
  • Spotify + Spotify Community...   There's been an "idea" open for over a year which was recently changed to inactive: https://community.spotify.com/t5/Live-Ideas/iOS-Music-let-user-set-iPh...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Local title wont show up

The song with the Title 1/2 Lovesong doesn't show it's title. See the attached image for more informations.

  • Casual Listener
  • The song with the Title 1/2 Lovesong doesn't show it's title.   See the attached image for more informations.
  • user-removed
  • Not applicable
  • 828 Views
  • 1 replies
  • 0 likes
  • 828 Views
  • 1 replies
  • 0 likes

Do 'Saved' songs count towards your max 3,333 limit?

I only have ~1k songs that are in playlists where I have marked them to be Available Offline. I have considerably more songs that I have marked as 'Save to Your Music'. My question is: do the songs that you mark as 'Save to Your Music' count against ...

  • Newbie
  • I only have ~1k songs that are in playlists where I have marked them to be Available Offline.  I have considerably more songs that I have marked as 'Save to Your Music'.  My question is: do...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Track not belonging to selected playlist.

Hi Spotify team, Thanks for the continued great work you guys do everyday in bringing this amazing experience to your customers. I recently detected a bug, or an issue with the iphone mobile app. I like to listen to white noise while working, and sou...

  • Newbie
  • Hi Spotify team,   Thanks for the continued great work you guys do everyday in bringing this amazing experience to your customers. I recently detected a bug, or an issue with the iphone m...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

spotify app very slow on IOS 9

For a while now, my spotify app keeps being very slow. On startup, it takes several minutes to go to the homescreen, sometimes it crashes. After that, it reacts very slow. After 5 or 10 minutes the slowness stops and i can listen to music, but most o...

  • Casual Listener
  • For a while now, my spotify app keeps being very slow. On startup, it takes several minutes to go to the homescreen, sometimes it crashes. After that, it reacts very slow. After 5 or 10 minutes ...
  • evissecx
  • Regular
  • 4685 Views
  • 8 replies
  • 2 likes
  • 4685 Views
  • 8 replies
  • 2 likes

app download frozen

I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home screen it doesn't go anywhere. Has anyone found a ...

  • Casual Listener
  • I'm trying to download the app on my iPhone but the icon is stuck at being dimmed with "waiting..." underneath. As far as I know I can't delete and reinstall, whenever I try to delete it from my home...
  • Spaceboy88
  • Roadie
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

My playlist keep going off when I go offline but I have premium

I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have premium and I have to redownload my songs everytim...

  • Newbie
  • I have to redownload all my songs when I go offline and they never stay there as soon as I play one song offline it tells me I need to go back online to download my music what am I doing wrong I have...
  • Spaceboy88
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

An error occured

Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the Wi-Fi, deleted the app and got it back. I tried a lo...

  • Newbie
  • Whenever I go to browse, or search something, or even look at any account, even mine, Spotify says that an error occurred, and to try again. I restarted my iPad, disconnected the pm reconnected the W...
  • tuinkoelie
  • Newbie
  • 1360 Views
  • 7 replies
  • 12 likes
  • 1360 Views
  • 7 replies
  • 12 likes

Spotify non si connette

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...

  • Casual Listener
  • Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...
  • 1086 Views
  • 0 replies
  • 0 likes
  • 1086 Views
  • 0 replies
  • 0 likes

Solved!! Playlist latest/earliest change

What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist.I know that you can customize your playlist but it is much work to do it everytime when y...

  • Newbie
  • What about the idea of turning the songs in the playlist from latest to earliest to earliest and latest, so that the newest added song is on top of the playlist. I know that you can customize your p...
  • swagnemite42
  • Newbie
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Can't see follower or friends activity on iPhone

Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?

  • Visitor
  • Can't see follower or friends activity anymore on iPhone. But, I can when I am on computer. ideas?
  • user-removed
  • Not applicable
  • 959 Views
  • 2 replies
  • 0 likes
  • 959 Views
  • 2 replies
  • 0 likes

Wrong Facebook account associated with iphone Spotify App - can't re-login

I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify app. I pay for a premium membership so am really frus...

  • Newbie
  • I changed my facebook password, so had to reconnect in the app on my iphone. Somehow I connected to my wife's account and now it's impossible for me to log in on my facebook account in the spotify ap...
  • 419 Views
  • 0 replies
  • 0 likes
  • 419 Views
  • 0 replies
  • 0 likes

Daily Mix suggestions on iOS

A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any such playlists anymore. It was under browse sectio...

  • Newbie
  • A couple days ago, I saw about 4 'daily mix' playlists, crafted for me. I saw the names of the songs and it was spot on, I loved it. But then within hours, it just disappeared and they don't show any...
  • Sheekmonique
  • Newbie
  • 1633 Views
  • 3 replies
  • 4 likes
  • 1633 Views
  • 3 replies
  • 4 likes

Errore di connessione

Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, poi qualche giorno fa, ho cambiato router, passando a...

  • Casual Listener
  • Salve vi spiego brevemente il mio problema, ho un account premium su spotify, fino a qualche giorno fa possedevo un router Tp-Link, e fin qui tutto funzionava alla perfezione con WiFi e con il 3G, po...
  • 564 Views
  • 0 replies
  • 0 likes
  • 564 Views
  • 0 replies
  • 0 likes

Payment not taken out.

Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.

  • Newbie
  • Last month I signed up for premium ( 3 months for 99¢) however, we have came to the end of this next month and no payment has been taken out. Last month $1.05 was taken out on June 20th.
  • osornios
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! iPhone stuck in shuffle mode - even though I have a Premium account...should I cancel subscription?

Hi, I have a Spotify premium account on and I have it installed and logged in on several devices. I have just updated the app on one device and now that device only plays back in shuffle mode with the big green 'shuffle play' button at the top. As a ...

  • Newbie
  • Hi,   I have a Spotify premium account on and I have it installed and logged in on several devices.  I have just updated the app on one device and now that device only plays back in shu...
  • arcmanbanana
  • Newbie
  • 19303 Views
  • 18 replies
  • 4 likes
  • 19303 Views
  • 18 replies
  • 4 likes

Public playlists not showing on public profile

I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile.Why is that? Following public playlistsPublic profile without playlists

spotify-lista.jpg spotify-public.jpg
  • Casual Listener
  • I am following public playlists, including playlists "by Spotify", but none of them are showing in my public profile. Why is that?     Following public playlists Public profile without...
  • hendmele
  • Casual Listener
  • 5905 Views
  • 4 replies
  • 0 likes
  • Public Profile
  • 5905 Views
  • 4 replies
  • 0 likes

Dissapearing Playlist

(((sorry if it's long))) I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I tried to find them anywhere I could think of and couldn't find a...

  • Newbie
  • (((sorry if it's long)))   I have Spotify on my IPhone 5s and until a day or two ago I noticed that all of my playlists (I only have three, but I mainly listen to one) have dissapeared. I trie...
  • Astame
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes