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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79978 Views
  • 19 replies
  • 37 likes
  • 79978 Views
  • 19 replies
  • 37 likes

Premium on my iPhone

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I have some help?

  • Casual Listener
  • I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I ha...
  • Astame
  • Community Legend
  • 496 Views
  • 7 replies
  • 0 likes
  • 496 Views
  • 7 replies
  • 0 likes

Multiple Issues with account

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 month premium trail for $1.04 after tax or however m...

  • Newbie
  • I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 m...
  • osornios
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Album cover needs to load almost every time I enter in my library

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend doesn't have this problem.I'm in iOS 9.3.2 - Spotify ...

  • Visitor
  • Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend do...
  • 332 Views
  • 0 replies
  • 1 likes
  • 332 Views
  • 0 replies
  • 1 likes

Solved!! Running originals

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand new remixes from ellie goulding, tiesto and oliver...

  • Casual Listener
  • After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand...
  • Berkaycgds
  • Casual Listener
  • 2079 Views
  • 4 replies
  • 0 likes
  • 2079 Views
  • 4 replies
  • 0 likes

spotify family

Hello guys, Just took a family account and i am exploring the new features.I invited my brother with some sort of code and now he has a premium account under my account i think?But the real question actually is, when my brother accepts the invite and...

  • Newbie
  • Hello guys,   Just took a family account and i am exploring the new features. I invited my brother with some sort of code and now he has a premium account under my account i think? But the r...
  • DasPeter
  • Community Legend
  • 576 Views
  • 2 replies
  • 0 likes
  • Spotify family
  • 576 Views
  • 2 replies
  • 0 likes

Login trouble

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

  • Newbie
  • I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer
  • Hubo
  • Community Legend
  • 1208 Views
  • 1 replies
  • 0 likes
  • 1208 Views
  • 1 replies
  • 0 likes

International usage

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am confused on why I am receiving this message

  • Newbie
  • I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am conf...
  • Hubo
  • Community Legend
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Activate Spotify Premium app on new iPhone 6

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has already been used - how do I move my subscription betwe...

  • Newbie
  • I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has alre...
  • Hubo
  • Community Legend
  • 2035 Views
  • 1 replies
  • 0 likes
  • 2035 Views
  • 1 replies
  • 0 likes

Solved!! Screen keeps freezing

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away. the left side of the screen is freezing so I can't select the song I...

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  • Roadie
  • hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away.   t...
  • MattSuda
  • Spotify Star
  • 3067 Views
  • 8 replies
  • 0 likes
  • 3067 Views
  • 8 replies
  • 0 likes

Solved!! Sharing with friends who don't have Facebook accounts

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his profile page. It's empty and has no info. I have to ...

  • Casual Listener
  • I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his p...
  • syi70614
  • Newbie
  • 16314 Views
  • 19 replies
  • 8 likes
  • 16314 Views
  • 19 replies
  • 8 likes

Solved!! Does Local File Quality Remain The Same When Adding To Iphone?

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up twice the space) and load them into spotify desktop app t...

  • Newbie
  • So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up t...
  • Astame
  • Community Legend
  • 1776 Views
  • 1 replies
  • 0 likes
  • 1776 Views
  • 1 replies
  • 0 likes

Clearing space

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity. However, when I make albums unavailable offine, it doesn't clear any space. What's the best way to remove m...

  • Casual Listener
  • Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity.  However, when I make albums unavailable offine, it...
  • richvar
  • Music Fan
  • 823 Views
  • 3 replies
  • 0 likes
  • 823 Views
  • 3 replies
  • 0 likes

Merge Spotify and iTunes playlists

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone in iTunes to playlists on Spotify and then be able to pl...

  • Newbie
  • If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone ...
  • 1314 Views
  • 0 replies
  • 0 likes
  • import
    itunes
  • 1314 Views
  • 0 replies
  • 0 likes

Starred Playlist missing on most devices

Hey everyone,I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com).My phone(ios app), my laptop (osx desktop client) and desktop at home ( win 10 desktop client)...

  • Newbie
  • Hey everyone, I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com). My phone(ios app), my laptop (osx d...
  • mor5735
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Do you know any lyrics app that works with spotify? S

  • Casual Listener
  • Do you know any lyrics app that works with spotify?   S
  • Benjadsb
  • Newbie
  • 3337 Views
  • 4 replies
  • 0 likes
  • 3337 Views
  • 4 replies
  • 0 likes

Playlists has disappeared and spotify stops playing after a minute

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled the app. I also checked if i was logged in under the ...

  • Newbie
  • My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled th...
  • Bittencourt
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Can't play all the songs in my play list

HiI can't seem to play the songs in my play list. it will play one song and then skip to a completely different song that I don't even have on my lists. It seems to default to play the next song based on some random shuffle. Can someone please help m...

  • Newbie
  • Hi I can't seem to play the songs in my play list.  it will play one song and then skip to a completely different song that I don't even have on my lists.  It seems to default to play the ...
  • Bittencourt
  • Spotify Star
  • 571 Views
  • 4 replies
  • 0 likes
  • 571 Views
  • 4 replies
  • 0 likes

Syncronise saved albums Web / iOS?

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not. At first I thought it would just take some time but I've been on Wifi using spotify for 12 hours ...

  • Casual Listener
  • Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not.   At first I thought it would just take...
  • mor5735
  • Roadie
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Can't play itunes playlist on my iphone

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play. What can i do? Could you help me?

  • Casual Listener
  • Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play.  What can i do? Could you help me?
  • Astame
  • Community Legend
  • 1491 Views
  • 7 replies
  • 0 likes
  • 1491 Views
  • 7 replies
  • 0 likes