Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68771 Views
16 replies
37 likes

68771 Views
16 replies
37 likes

Problems with bluetooth in car

Hello, Every time you update the Spotify app it seems to get a new bug.Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected to the car stereo. If i disconnect and reconnect to the car ste...

oyvindhh
Casual Listener
Hello, Every time you update the Spotify app it seems to get a new bug. Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected t...
2012-02-27 12:15:07 PM
2016-05-24 4:04:19 PM
willemjanvv
Casual Listener
12602 Views
8 replies
2 likes

12602 Views
8 replies
2 likes

App activate iPhone 6 voice control

O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...

Broncasrafa
Regular
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...
2016-03-04 11:44:01 PM
2016-05-24 2:45:54 PM
Broncasrafa
Regular
748 Views
4 replies
0 likes

748 Views
4 replies
0 likes

HELP! My Spotify won't download any new music to offline.

Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?

lizthoth2
Newbie
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
2016-05-23 6:00:25 PM
2016-05-24 12:11:35 PM
Mos1274
Newbie
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Sound glitches out after opening youtube etc

Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...

Martinbuhl1988
Casual Listener
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i ...
2016-05-24 9:32:50 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Toggle between clean/explicit albums on mobile

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.

Syman
Regular
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...
2016-02-15 8:32:40 AM
2016-05-24 7:04:43 AM
888margo888
Gig Goer
753 Views
2 replies
0 likes

753 Views
2 replies
0 likes

On mobile, i can no longer press Account then Subscription to try and get Premium

I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?

snoopDOdoubleG6
Casual Listener
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...
2016-05-24 2:04:21 AM
2016-05-24 4:57:10 AM
snoopDOdoubleG6
Casual Listener
228 Views
2 replies
1 likes

228 Views
2 replies
1 likes

Double charge on account

Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?

Ashleyxx8
Casual Listener
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
2016-05-24 3:16:36 AM
2016-05-24 3:21:35 AM
user-removed
Not applicable
203 Views
1 replies
0 likes

203 Views
1 replies
0 likes

Solved!! Newest iPhone update: all music gone

After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first time. My music is still present on my computer just n...

teenwolfdh12
Casual Listener
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first ti...
2016-05-23 3:59:31 AM
2016-05-23 12:46:41 AM
teenwolfdh12
Casual Listener
557 Views
2 replies
0 likes

557 Views
2 replies
0 likes

what happens after 7 days trial?

Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanently and I don't wanna pay for the days I have to wait...

sabryj
Casual Listener
Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanentl...
2016-05-23 10:18:15 PM
2016-05-23 10:44:17 PM
user-removed
Not applicable
665 Views
3 replies
0 likes
account reset

665 Views
3 replies
0 likes

Messenger sharing only opens the app

Me and my go have this problem.I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenger it only starts the Spotify app on main screen instead...

berti10
Regular
Me and my go have this problem. I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenge...
2016-05-23 7:35:49 PM
2016-05-23 7:36:49 PM
berti10
Regular
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

My Playlists don't appear on my iPhone6

Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...

txell1983
Newbie
Hi Spotifiers! I am new here so bear with me if this has been resolved previously 🙂 I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...
2016-05-23 7:36:15 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

My music can't work in offline mode

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...

Loraineshadow
Casual Listener
I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...
2015-01-01 1:53:10 AM
2016-05-23 12:55:27 PM
Chanpakong
Regular
1055 Views
4 replies
0 likes

1055 Views
4 replies
0 likes

"Swipe to Queue" function not working in Offline mode

Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...

Dcmaster911
Newbie
Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...
2016-05-23 8:32:53 AM
417 Views
0 replies
0 likes

417 Views
0 replies
0 likes

Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

mr10058
Newbie
I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it ...
2016-05-22 11:43:36 PM
2016-05-22 11:44:53 PM
user-removed
Not applicable
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

Tmccollum
Newbie
I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...
2016-03-18 6:59:24 PM
2016-05-22 10:14:17 PM
BChignell
Regular
517 Views
2 replies
0 likes

517 Views
2 replies
0 likes

Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

lkmnslmfd
Casual Listener
Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...
2016-05-22 6:32:36 PM
2016-05-22 6:54:52 PM
user-removed
Not applicable
451 Views
3 replies
0 likes

451 Views
3 replies
0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

Scrangle
Regular
What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...
2016-05-22 12:08:48 PM
2016-05-22 3:58:28 PM
Jordi
Community Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Spotify version 5.5.1

Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...

finnaqua
Roadie
Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...
2016-05-12 11:00:51 PM
2016-05-22 3:50:38 PM
Jordi
Community Legend
2459 Views
11 replies
1 likes

2459 Views
11 replies
1 likes

Solved!! Vannotaan login to app

Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

user-removed
Visitor
Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?
2016-05-21 10:44:52 AM
2016-05-22 5:37:11 AM
Allegoria07
Newbie
642 Views
2 replies
0 likes
Error 412

642 Views
2 replies
0 likes

Bug report

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...

ibrahimsusin
Newbie
When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...
2016-05-22 3:51:59 AM
303 Views
0 replies
0 likes
Technic problem

303 Views
0 replies
0 likes

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