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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81705 Views
  • 19 replies
  • 37 likes
  • 81705 Views
  • 19 replies
  • 37 likes

Messenger sharing only opens the app

Me and my go have this problem.I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenger it only starts the Spotify app on main screen instead...

  • Regular
  • Me and my go have this problem. I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenge...
  • berti10
  • Regular
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

My Playlists don't appear on my iPhone6

Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...

  • Newbie
  • Hi Spotifiers!   I am new here so bear with me if this has been resolved previously 🙂   I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

My music can't work in offline mode

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...

  • Casual Listener
  • I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...
  • Chanpakong
  • Regular
  • 1085 Views
  • 4 replies
  • 0 likes
  • 1085 Views
  • 4 replies
  • 0 likes

"Swipe to Queue" function not working in Offline mode

Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...

  • Newbie
  • Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

  • Newbie
  •   I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3.  So, Everytime I put my phone online, it ...
  • user-removed
  • Not applicable
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

  • Newbie
  • I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...
  • BChignell
  • Regular
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

  • Casual Listener
  • Hi guys,   im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...
  • user-removed
  • Not applicable
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

  • Regular
  • What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...
  • Jordi
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Spotify version 5.5.1

Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...

  • Roadie
  • Hi,    Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...
  • Jordi
  • Community Legend
  • 2578 Views
  • 11 replies
  • 1 likes
  • 2578 Views
  • 11 replies
  • 1 likes

Solved!! Vannotaan login to app

Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

  • Visitor
  • Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?
  • Allegoria07
  • Newbie
  • 681 Views
  • 2 replies
  • 0 likes
  • Error 412
  • 681 Views
  • 2 replies
  • 0 likes

Bug report

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...

  • Newbie
  • When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...
  • 320 Views
  • 0 replies
  • 0 likes
  • Technic problem
  • 320 Views
  • 0 replies
  • 0 likes

When does spotify get new albums?

Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?

  • Casual Listener
  • Brantley Gilbert's new album came out on the 19th and it's still not on Spotify... Getting a little annoyed. How long does it take to get new albums?
  • osornios
  • Spotify Star
  • 14993 Views
  • 7 replies
  • 6 likes
  • 14993 Views
  • 7 replies
  • 6 likes

iPhone App crashing every 4 or 5 songs

Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I couldn't play more than about 2 songs before it would...

  • Newbie
  • Hoping someone can help. I subscribed to Spotify premium a few months ago. Over the last month or so I've had a lot of issues with the app crashing. The last 2 or 3 updates would make it so that I co...
  • 576 Views
  • 0 replies
  • 2 likes
  • Mac
  • 576 Views
  • 0 replies
  • 2 likes

Undo offline downloads on premium!!

Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyone know what I need to do? I can't even remember all...

  • Newbie
  • Hi I have Spotify premium I text the option on a few artists album to be available off-line without realising it was going to download and take up all my phone memory I want to and do this does anyon...
  • osornios
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Asked to log in everytime if I use my SD card for storage

I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work on the SD card. I have a Moto X Pure with Marshmal...

  • Newbie
  • I would like to keep my Spotify music on the external SD card. It will move it, but every time I open the app I am prompted to log in. If I change it back to internal it works fine. I need it to work...
  • Bittencourt
  • Spotify Star
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

Help weeklyplaylist

Hey!Is it possible to funs my old weeklyplaylist one way or an other ??Thanks

  • Casual Listener
  • Hey! Is it possible to funs my old weeklyplaylist one way or an other ?? Thanks
  • user-removed
  • Not applicable
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Spotify keeps deleting my offline tracks and playlists

Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any suggestions and all help is more then welcome!

  • Newbie
  • Since a couple of weeks, spotify sometimes deletes my offline songs at random moments, with no warning beforehand. This really annoys me and on the internet I can't seem to find a solution! Any sugge...
  • 794 Views
  • 0 replies
  • 2 likes
  • Spotify
  • 794 Views
  • 0 replies
  • 2 likes

Automatically sync local files and iTunes playlists

Hello all, I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any playlist, and reproduced without issue but none of them can be ...

  • Newbie
  • Hello all,   I've added some local files on my PC not from iTunes but from another carpet that I added via Preferences. Anyway, the files appear on Spotify in my pc and can be added to any pla...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Airplay Timeout Issue

I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to select the Airplay device all over again. To an extent, ...

  • Regular
  • I'm having problems with Airplay on my iPad - it works fine until I pause a track. When I resume playback the sound is played through my iPad speakers rather than the Airplay device - I have to selec...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes