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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81186 Views
  • 19 replies
  • 37 likes
  • 81186 Views
  • 19 replies
  • 37 likes

Solved!! Albums no longer show up on iOS app...

Just went to play an album on my iPhone and there are no longer any albums in there... Opened up on my iMac and all albums are there OK. Have changed nothing and not updates to cause the issue. Any ideas?

  • Casual Listener
  • Just went to play an album on my iPhone and there are no longer any albums in there...   Opened up on my iMac and all albums are there OK.   Have changed nothing and not updates to caus...
  • MattSuda
  • Spotify Star
  • 578 Views
  • 4 replies
  • 0 likes
  • 578 Views
  • 4 replies
  • 0 likes

Iphone 6s+ spotify mobile version 5 and ford focus usb skipping tracks

Hi,I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2sec of next song and skips to another then it plays nex...

  • Newbie
  • Hi, I have an issue with mobile version of spotify app. I have iphone 6s+ with iOS 9.3.1 and when I connect my phone via USB to my Ford Focus it plays first song just fine but then it plays only 2se...
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

Recently Played Artists

Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?

  • Newbie
  • Can you please update this **bleep**? It's been the same artists for the last two and a half/three weeks, guys. Seriously?
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Solved!! 7 day trial help!

My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month." Does this mean my account will revert back to free or will it renew? I don't recall putting in payment m...

  • Casual Listener
  • My overview says "Your pre-paid Premium will end on 5/14/16. Subscribe to keep the tunes flowing, no need to re-credit your account every month."   Does this mean my account will revert back t...
  • confusedcanine
  • Casual Listener
  • 852 Views
  • 1 replies
  • 0 likes
  • 852 Views
  • 1 replies
  • 0 likes

Recently Played Artists not Updating

As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help

  • Newbie
  • As my subject states it's not working anymore *many sad faces* it was working wonderfully for awhile and then stopped again. Please help
  • 499 Views
  • 0 replies
  • 2 likes
  • Recently played artists not updating
  • 499 Views
  • 0 replies
  • 2 likes

AN ERROR OCCURRED

Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can only access my playlists, and only the ones I have s...

  • Regular
  • Everytime I open my Spotify on my 6, whether its on my Wi-Fi or on my LTE, I get a message saying an error occurred in every section, except for playlists. The app has become unusable because I can o...
  • user-removed
  • Not applicable
  • 1179 Views
  • 3 replies
  • 0 likes
  • 1179 Views
  • 3 replies
  • 0 likes

Spotify won't delete songs

Keep trying says removed from library but it will still be there....

  • Newbie
  • Keep trying says removed from library but it will still be there....
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Premium is not showing up

I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my phone but still nothing. If it doesn't work I would ...

  • Casual Listener
  • I bought the premium with the student discount and it still says on my account I'm using free and I have already been charged on my bank account. I logged out, uninstalled the app, and restarted my p...
  • osornios
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

No Inbox in iOS app

I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. thanks!

  • Newbie
  • I do not have an icon for messages in my iphone spotify app. So that i can see songs others have sent me or i've sent to others. How can i get this back? please point me in the right direction. &nbs...
  • mikkael
  • Regular
  • 997 Views
  • 2 replies
  • 1 likes
  • 997 Views
  • 2 replies
  • 1 likes

I can't share Spotify links with friends in iOS

I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up until a couple weeks ago. I used to always be able ...

  • Newbie
  • I make lots of playlists and send tracks to friends. Lately, anytime I click "share" and "copy link", and text to friends, it opens Spotify but doesn't open the track or playlist. It used to work up ...
  • 397 Views
  • 0 replies
  • 0 likes
  • Share links
  • 397 Views
  • 0 replies
  • 0 likes

Delete ALL synced music from my devices

Why isn't there a simpler way to delete all synced music from my devices? Instead of having to go through my list of synced artists, albums, songs and playlists, there should be a button in settings that simply clears everything! Unchecking every sin...

  • Newbie
  • Why isn't there a simpler way to delete all synced music from my devices?   Instead of having to go through my list of synced artists, albums, songs and playlists,  there should be a butt...
  • 495 Views
  • 0 replies
  • 0 likes
  • Android
    iOS
    music
    synced
  • 495 Views
  • 0 replies
  • 0 likes

Overview: Artist -> Album -> Songs (like I follow on mac-version)

Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See all the albums and listen to one of them. -> Just like it is on i...

  • Newbie
  • Hi! I would like to have a nice overwiev over the artists I like. I do not like shuffeled playlists. I like to scroll through a list with my favorite artists, click on an artist -> See a...
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

Home button missing Ipad Pro 9.7

Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...

Home button.jpg
  • Newbie
  • Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything   I have recently brought an Ipad Pro 9.7 and installed Spotif...
  • 1312 Views
  • 0 replies
  • 5 likes
  • 5.5.0.1023
    button
    Home
    home button
    Icon
    ipad pro
  • 1312 Views
  • 0 replies
  • 5 likes

Solved!! Deleting songs from iphone memory completely

i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any song you want on apple music and from phone memory. ...

  • Newbie
  • i cant delete the songs that i downloaded on spotify from my iphone memory even when delete the song on my playlist. because of this problem i will use apple music instead. Cause you can delete any s...
  • jasperlevi
  • Newbie
  • 2061 Views
  • 2 replies
  • 0 likes
  • delete music
    Delete offline title
    delete songs
    delete track
    memory
    songs
  • 2061 Views
  • 2 replies
  • 0 likes

Cannot login from iphones

Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2). Please help?!

  • Casual Listener
  • Hi I just upgraded to Premium and although I can login on the web, i cannot login on my iphones (have 2).   Please help?!
  • user-removed
  • Not applicable
  • 491 Views
  • 4 replies
  • 0 likes
  • 491 Views
  • 4 replies
  • 0 likes

Add local files to my songs

I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library. Without this, I am unable to shuffle all my songs that I have on my device. What is the proced...

  • Newbie
  • I would like to be able to add/combine my local files that I've downloaded from my computer to the Spotify iOS app with the songs I've saved to my library.   Without this, I am unable to shuff...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Save album, but don't download it on iPhone

Hi. Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off. Thank you for your help !

  • Casual Listener
  • Hi.   Is there a way to just save an album or a song to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the ...
  • Seb_korea
  • Casual Listener
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Can't Download Local Files to iPhone

Hello, I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacBook and iPhone, and it still won't download. I do know how t...

  • Newbie
  • Hello,   I recently had to redownload my spotify songs, and unfortunately, I can't download my local files! I have a playlist with them, have the ticker set to download offline on both my MacB...
  • user-removed
  • Not applicable
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Shuffle

Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signed up I am still on the free trial period?

  • Visitor
  • Signed up for Spotify premium, gone through all suggested methods, Including unticking cross from green to white on track but still cannot switch off shuffle. Is this because even though I have signe...
  • osornios
  • Spotify Star
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Facebook Sharing Error

I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error posting to Spotify. Please try again." However, when...

  • Roadie
  • I'm currently using the latest version of Spotiy on my iPhone 6s (also with latest iOS). Anyway, whenever I try to post a song to my Facebook wall I get an error message saying: "There was an error p...
  • Macatron
  • Roadie
  • 1261 Views
  • 4 replies
  • 1 likes
  • 1261 Views
  • 4 replies
  • 1 likes