can't access my premium on iphone

[saripuspa]

I've upgraded my spotify account to premium today and still can't access my playlists on my iphone. however, my account at PC said that it's already premium. I've logged in with my email address. Can someone please help?

[Hubo]

Hey @saripuspa! Welcome to the community!

Hmm, could you log out and log back in to your app? Let me know how it goes.

Take care!

[saripuspa]

i already log out and log in my account but it said still free

[Hubo]

Hey @saripuspa! 

Thanks for trying that! It sounds like you might have two accounts, could you check if that's the case with these steps? Let me know how it goes!

Take care! 🙂

[saripuspa]

yes it seems like there's an account from my facebook.
what should i do?

[Hubo]

Hey @saripuspa! 

Alright, can you login using your original account? With your username (shown on the receipt) and that password? Let me know how it goes.

Take care!