constant skipping and pausing

[Jew_Hawk_7]

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about this type of problem but there have been no concrete solutions for the problem. All I can say is that the problem makes listening to spotify unbearable while I walk around.

Hopefully this can be fixed.

Thanks

[Melody]

Hey there,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know the operating system, and version of Spotify you're using?

We'll see what we can suggest.

Many thanks,

/M

[Jew_Hawk_7]

I have previously tried restarting and reinstalling multiple times and it has not worked. The operating system I am currently using is iOS 10.2 and version 8.4.38 for spotify