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« disable flight mode to access data » each time I want to stay offline

« disable flight mode to access data » each time I want to stay offline

 

Plan

Premium  

Country

Account open in France but moved all over the world ✈️

Device

Happens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry. 

Operating System

iOS 13.3.1 but happens for more than 2 years

 

My Question or Issue

Each time I open Spotify app while offline, a pop up informs me that I’m offline. 
it’s particularly annoying as every time you leave the app or lock the phone the pop up will come back again. 
no action are possible until you close the pop-up. 

Proposed solution: 

- keeping the pop up but limiting the view to 1. 
- changing the way to inform the user that he is offline. 

217E5837-5FA3-4E0E-8B8C-6FB26AA62D30.png
Reply
1 Reply

Hey @Adrien_,

 

Thanks for reaching out about this here in the Community and welcome.

 

If you'd like to suggest your feedback regarding the Offline mode pop-up as an Idea for Spotify, make sure to follow these steps:

 

1. Go to the Spotify Community
2. Click on Menu
3. Click on Ideas > Idea submissions
4. Scroll all the way to the bottom and click on “Let’s go

 

As a heads-up, it's good to know that the higher the number of votes an Idea gets, the more likely it is for the Idea to be implemented.
 
If you also wish to learn more about how your feedback will reach Spotify, feel free to take a look at this article.
 
Hope you'll find this info useful. Have a nice day!

Mario Moderator
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