Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

(iOS 14 PB3) Equalizer switch turns grey when activated

(iOS 14 PB3) Equalizer switch turns grey when activated

Plan

Premium

Country

Philippines

Device

iPhone X

Operating System

iOS 14.0 Public Beta 3

 

My Question or Issue

Equalizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also apply to podcasts on and off.

2767FAED-1870-4C2B-AD25-C6CD66F6D4AB.png
11EE2B11-0ABC-4A3E-A652-0AA4FA1AE5BB.png
Reply
1 Reply

Hey @blairecake, thanks for reaching out to the Community!

I understand your concern.

When it comes to beta software, keep in mind that it is not a final version and you may run into some unexpected behavior. It'd be best to report it using Feedback Assistant, and revert to a public release of the software. You can also try a clean reinstall of the app, but I can't guarantee that will resolve the issue.

 

I hope that helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts