[iOS] Spotify cannot be reinstalled/deleted after app crash

[Shucks]

Plan

Premium 

Device

iPhone 6s

Operating System

iOS 13.5.1

My Question or Issue

Like many users, my Spotify app crashed suddenly a few days back. After that it kept crashing when I've tried to open it.

After multiple deletions and installations & switching my phone off and on, the app still did not work. I then read an advice online to delete the app and run a soft reset, after which I obtained the current issue where:
- The logo of the app is now a grey background with lines
- On the app store it still registers my phone as having the app (i.e. I can only open but not download it)
- In Settings -> General -> iPhone Storage, there is no indication of Spotify taking up at storage space space, yet I believe there might be some cached data left in the system as I am able to see the recent songs i've played when I hold down the 'grey' Spotify app button

I know there's a fix right now where the app stops crashing after updating Spotify on App Store, the problem is right now I can't even delete/reinstall it.

In fact, there are a few others like me as detailed in the thread below. Reposting this as a new topic as the original subject header might not be as striking since it's about 'deleting' rather than using Spotify

https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-can-t-be-deleted/td-p/4993909

I really hope someone can help with this or direct us to an official member of Spotify so that this issue can be rectified. I've been without access for 3 days now 😕

Thanks!

[Joel-M]

Hi there. Thank you for reaching out to the Community. Try several of the steps below and if the
one of the steps don't work try the next one

Step 1: Press the Home and Off button at the same time (do it several times)
Step 2: Delete the App Store and reinstall the App Store
Step 3: Contact Customer Service at support@spotify.com

I hope some of these steps will help you with your app!