[iOS] randomly exits out of app and music stops

[zksq07kypl9i19u]

I have an iPhone 8 Plus and use the free version of Spotify. When I close the app and listen to music after a few songs the app constantly closes, and the music turns off and the song restarts. This happens all the time and is really inconvenient. 

[Eni]

Hi there @zksq07kypl9i19u, 

Thanks for reaching out about this here in the Community. 

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 

It's also a good idea to exclude the app from any Battery optimization software that might be active on your smartphone. 

Let us know how it goes 🙂