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iPad Spotify – Blank Now Playing screen

iPad Spotify – Blank Now Playing screen

Plan

Premium

Country

Philippines

Device

iPad Mini (2nd Gen)

Operating System

iOS 12.4.6

 

Issue

Bug occurs randomly and started happening after the latest update. Only fix is force close app and reopen.

 

vlcsnap-2020-07-05-23h04m44s341.png
vlcsnap-2020-07-05-23h04m29s773.png
Reply
3 Replies

Hey @blairecake, thanks for reaching out to the Community!

Could you try a clean reinstall of the app following these steps? If that doesn't help, send me a screen recording or screenshot of what happens when you attempt to use the Spotify app. 

 

Additionally, let me know what iPad model you have exactly, and the iOS version. I see what iPad model you have and version on your original post, but I just want to confirm and make sure what device we're dealing with. 

 

Let me know how this goes!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

Hey man, it's all good now. I don't know what happened, but seems like an update just fixed it. Have zero problems with it at all.

Hey @blairecake,

 

Nice! I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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