Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey! Welcome to the community 🙂
When you say can't sync, what actually happens when you select a playlist to be available offline and leave it for a while? Also, the tracks in those playlists, are they local files stored on your computer or are they songs in the Spotify catalogue?
Its also worth checking you have at least 500MB of available storage space on your iPad, if not that will be the reason why since iOS insists on trying to keep some space free at all times it appears.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi. Just wanted to check - so you have a premium subscription and are downloading spotify content to your ipad following these steps? What shows on the screen when you set a playlist to download?
When you're syncing, are you clicking 'available offline/download/the download arrow' on your playlists? If so, you should see a message at the top that says 'syncing 0 out of 100' or similar. The tracks should then sync and have a green arrow to show that they've been synced. Are you seeing those green arrows?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I can't find the button/switch to download a playlist offline on the iPad either. It's easy to find on the iPhone as soon as you select a playlist, but doesn't seem to be there on my iPad app unless I'm blind.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
You need to delete the spotify App and then re-install it again from the app store.
As stated in this thread also
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/App-won-t-sync/m-p/399336#M16430
🙂
I'm having the same issue. The playlists don't say available offsite anywhere.
Finally figured it out how to move Spotify playlists to my iPad from my PC!!. I followed these steps:
1. Uninstalled Spotify from my PC & reinstalled with a fresh download from Spotify site.!
2. On PC, opened Spotify and selected Devices from list on left, which initially showed onny 2 choices: ipod or i phone. Since ipad and iphone use same operating system, I chose iphone.
3. When I selected iphone, a screen asked me to choose between syncing all songs or just those I select. I choose those I selected.
4. I then connected my iPad to my PC and opened the Spotify app on my iPad. (On PC went back to "Devices" and it now had replaced iPhone with Ron's iPad.
5. Still on my PC, I next went to Browse and selected a playlist (Late Nite Jazz) and hit the button at top that said "Follow" ...When I did that, a new toggle switch popped up below the word "Followers" on the right that says "Available Offline" .Remember that this happens on the PC and not the Spotify app on my iPad. (Further note: Some playlists don't allow offline play, but most do. Try my selection to see if it works as described for you.)
6. I moved the toggle to the right until it turned green. The name of the playlist then showed up next to a mustic symbol on the left and the rotating symbol next to it meant it was syncing with my iPad. When finished syncing, a green downarrow within a circle replaces the rotating symbol & the playlist appeared on my iPad.
Hope this helps...I was extremely confused before this.
Ron13
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…