Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone 4 Spotify missing songs, playlists and sync issues

iPhone 4 Spotify missing songs, playlists and sync issues

   This has been going on for about a week now.

 

   At first, my songs were stopping 1/3 of the way through the songs, no matter which song, location, or method of choosing I tried. So, I logged out and logged back in. Nothing changed.

  

   So next I tried uninstalling the app, re-installing and signing back in. Not only did that not help, I noticed that none of the songs I previously had in my "songs" category were there anymore, even though my artists and albums were still present.

  

   I tried un and re-installing again. This time, I was missing my songs AND my stations.

 

   So, I got on my computer (PC) and added a few songs and stations, and tried to get my phone to sync up. (Everything was present on my computer by the way) It refuses to do so. I'm at a loss at this point and am likely just going to get rid of spotify on my phone and stick to listening on my computer, though I'd like to avoid that if possible. Any insight would be appreciated.

Reply
1 Reply

Hey there!

Are you still having issues with the app on your phone?

Try restarting your device by holding Home + Lock for 10 seconds.

Let us know if that helps.

Suggested posts