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lost all songs on "your music"

lost all songs on "your music"

I got a new phone and when I logged in to my premium account all my music that I had saved was gone then I noticed I wasn't even a premium member anymore. So when I got my premium account back my music still wasn't there please help me get it back I worked hat on my saved music collection. If I don't get it back I will probably go to another music app that won't delete my stuff
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1 Reply

Hey @Stain_couture! Welcome to the Spotify Community. ^^

 

That sounds not nice.

You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.

To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.^^

 

Peace

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