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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69527 Views
  • 16 replies
  • 37 likes
  • 69527 Views
  • 16 replies
  • 37 likes

I can't find a song, but my friend has it on his list...

Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it.My friend has the song on his Spotify list!And he can't send it to me? Why ?

  • Newbie
  • Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it. My friend has the song on his Spotify list! And he can't send it to me? Why ?
  • jean3601
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Paid for Spotify but I still have the free version

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something before it happens? I've had Spotify premium before...

  • Casual Listener
  • Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something...
  • jean3601
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iOS on iPhone crashes every time

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message: Browse is not available while in offline mode. When I last used the app about 3 days ago, it was not in offline mode. I do have one playlist th...

  • Casual Listener
  • All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message:   Browse is not available while in offline mode.   When I last used the ap...
  • rotten881
  • Regular
  • 1278 Views
  • 12 replies
  • 0 likes
  • 1278 Views
  • 12 replies
  • 0 likes

Speicherplatzbelegung IPHONE

Hallo zusammen,bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand eine Idee warum? Natürlich kann ich die wieder löschen ...

  • Newbie
  • Hallo zusammen, bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand ei...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

iOS 9 - Missing Stations

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6. I've logged out of the app on my phone, rebooted the device, logged back in and it still says I have no stations.

  • Casual Listener
  • I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6.  I've logged out of the app on my phone, rebooted the device, logge...
  • MattSuda
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Track Cut Short if Cross-Fade is On

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track.I am on iOS build 4.0.0.919

  • Newbie
  • If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track. I am on iOS build 4.0.0.919
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

"Waiting to Download"

I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it tells me is "Waiting to Download" and nothing. Iphone...

  • Newbie
  • I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it te...
  • Morgadon
  • Roadie
  • 1230 Views
  • 1 replies
  • 1 likes
  • waiting to download
  • 1230 Views
  • 1 replies
  • 1 likes

Musik im Hintergrund abspielen

Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich

  • Newbie
  • Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich 😞
  • Drej
  • Newbie
  • 3694 Views
  • 1 replies
  • 2 likes
  • 3694 Views
  • 1 replies
  • 2 likes

Solved!! Deleted Apple ID

I deleted my apple Id and now I can't unsubscribe to spotify premium

  • Regular
  • I deleted my apple Id and now I can't unsubscribe to spotify premium
  • vellaroberta28
  • Regular
  • 2150 Views
  • 9 replies
  • 0 likes
  • 2150 Views
  • 9 replies
  • 0 likes

iOS 9

whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update at the same time? the same thing happens when i dele...

  • Visitor
  • whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update a...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Spotify v4.0.0.919 UI bugs

After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the app with the top of the defaut iOS UI having a large...

IMG_0540.PNG
  • Music Fan
  • After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the a...
  • MattSuda
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

iOS 9 update

Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is this a known fault???

  • Casual Listener
  • Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is th...
  • MattSuda
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Refund

I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To

  • Newbie
  • I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

30 DAYS OFFLINE PERIOD EXPIRED

Hi everybody!Can i get back offline again after the 30 days period has expired? And how can i do it?Thank you!

  • Casual Listener
  • Hi everybody! Can i get back offline again after the 30 days period has expired? And how can i do it? Thank you!
  • MattSuda
  • Spotify Star
  • 1163 Views
  • 1 replies
  • 0 likes
  • 1163 Views
  • 1 replies
  • 0 likes

Off line mode won't play albums unless refreshed every 24 hours

I'm using an iPod Touch 4th generation running iOS 6.1.4 I've got about 30 albums downloaded and about 10 playlists. All the albums and playlists are set to "ON' for off line listening. After about 24 hours, my albums show no music available, however...

  • Newbie
  • I'm using an iPod Touch 4th generation running iOS 6.1.4   I've got about 30 albums downloaded and about 10 playlists.   All the albums and playlists are set to "ON' for off line listenin...
  • MattSuda
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

1 month free trial in Spotify App

Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at one point but now all I see in the app is a option to join...

  • Newbie
  • Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at on...
  • MattSuda
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Spotify premium not working

Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooting worked; none of the people I emailed were helpfu...

  • Newbie
  • Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooti...
  • Pete
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

My Starred tracks have gone! How can I get them back?

Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.

  • Newbie
  • Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.
  • MattSuda
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Offline mode, songs in albums..

Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album.Thanks

  • Roadie
  • Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album. ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes