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mixed up spotify accounts

mixed up spotify accounts

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checking find friends in facebook. Trouble is i cant get this old account back as cannot remember his password and when he clicks on remember password it says looks like you are using facebook log in. here is the problem hes linked his account somehow to my facebook account so cant get his old account back. Would it be better to make a brand new spotify account for him and just plull in his old playlists by locating his old account from find friends and just follow himself so to speak and. copy playlists?

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1 Reply

Hi there, thanks for reaching out! 

Just to confirm, are you using your same Community username to log in on Spotify? Are you seeing your Dad's photo when you log in? Let us know what you're seeing and we'd be happy to help out. 

 

We'd recommend following the steps here to disconnect and reconnect your Dad's Facebook page from his account: https://support.spotify.com/account_payment_help/account_settings/using-spotify-with-facebook/.

 

Keep us posted and we'll see what else we can suggest.

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