Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

podcast notifications don't work

podcast notifications don't work

I set notifications for new podcast episodes, but I never get any notifications
Reply
2 Replies

Hey there,

 

Thank you for reaching out to the Community and welcome.

 

In Spotify, you have the option to choose what notifications to receive as a push notification, as an email, or not to receive it at all. In this case, we'd first recommend checking your notification settings on your Account page to see if the section "Music & Artist Recommendations" is allowed to be notified.

 

Also, make sure you've got the notifications for that specific show active as well:

 

  1. Go to the podcast show page.
  2. Tap Follow.
  3. Switch Get notified of new episodes on.

 

In case the issue persists after this, include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

 

We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

 

Certain podcasts in my subscriptions AND have had notifications on WITH new episode push notifications turned on are not notifying when the new episode drops. I know spotify is usually one of "the good ones" but I would hate to find out someone in the ranks is purposely doing this to political news podcasts.... it wouldn't be good for the stock or the company.  Please route out this issue and address the **bleep** in the armor please. 

Suggested posts