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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 76816 Views
  • 16 replies
  • 37 likes
  • 76816 Views
  • 16 replies
  • 37 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

  • Roadie
  • This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...
  • kaftanina
  • Newbie
  • 2136 Views
  • 14 replies
  • 0 likes
  • 2136 Views
  • 14 replies
  • 0 likes

Superuser Contribution iOS Select another device controls no visible

DeviceiPhone SEOperating SystemiOS 15.8.3 My Question or IssueI am attaching screenshot, controls for selecting another device are not visiblebecause of that two info messages, which I cannot hide nor scroll down. It would be nice to be able to hide ...

  • Regular
  • Device iPhone SE Operating System iOS 15.8.3   My Question or Issue I am attaching screenshot, controls for selecting another device are not visible because of that two info messages, whi...
  • OscarDC
  • Moderator
  • 1820 Views
  • 13 replies
  • 2 likes
  • 1820 Views
  • 13 replies
  • 2 likes

Superuser Contribution Spotify Connect iphone > Onkyo connects ánd plays, but no sound

UPDATE It took some time, but it IS working now Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival PlanPremiumCountryNetherlandsDeviceIphone SE 2020Operating SystemiOs latest My Question...

  • Regular
  • UPDATE   It took some time, but it IS working now😃 Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival 😌   Plan Premium...
  • TWHolt
  • Casual Listener
  • 5269 Views
  • 39 replies
  • 5 likes
  • 5269 Views
  • 39 replies
  • 5 likes

Apple Warch Spotify complication not showing up

PlanPremiumCountryJapanDevice(Apple Watch Series 7)Operating System(Watch OS 10.1) My Question or IssueAfter upgrading to OS version 10.1, the Spotify complication no longer appears.To clarify, two types ("com.spotify.client.watchkitapp" and "Spotify...

IMG_2113.PNG IMG_2114.PNG
  • Newbie
  • Plan Premium Country Japan Device (Apple Watch Series 7) Operating System (Watch OS 10.1)   My Question or Issue After upgrading to OS version 10.1, the Spotify complication no longer ...
  • cam-l
  • Newbie
  • 2318 Views
  • 4 replies
  • 6 likes
  • 2318 Views
  • 4 replies
  • 6 likes

Superuser Contribution My Apple TV isn't seen from the same Wi-Fi in Spotify Connect

It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...

  • Regular
  • It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...
  • ewjoachim
  • Regular
  • 3549 Views
  • 20 replies
  • 3 likes
  • 3549 Views
  • 20 replies
  • 3 likes

Solved!! Spotify stops playing music when I open Facebook

I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.

  • Visitor
  • I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
  • geirhong
  • Roadie
  • 41198 Views
  • 6 replies
  • 0 likes
  • 41198 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify kids offline not available

Hi!I'm a premium subscriber and have downloaded Spotify Kids. I've spent a bit of time trying to find the offline button/toggle anywhere in the app. I'm sure I'm missing something- would love some help on this. I'm in the US and my app is up to date....

  • Casual Listener
  • Hi! I'm a premium subscriber and have downloaded Spotify Kids.  I've spent a bit of time trying to find the offline button/toggle anywhere in the app.   I'm sure I'm missing somethin...
  • Andrew250
  • Casual Listener
  • 12659 Views
  • 25 replies
  • 7 likes
  • spotify kids
  • 12659 Views
  • 25 replies
  • 7 likes

Superuser Contribution Grayed out playlist, crashes spotify app on ios.

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

  • Visitor
  • I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.
  • Vasil
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

  • Newbie
  • On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...
  • Vasil
  • Moderator
  • 8835 Views
  • 17 replies
  • 0 likes
  • 8835 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app", nothing works

PlanPremiumCountryMexicoDeviceiPhone 12 Pro / Windows 11Operating SystemiOS 17 My Question or IssueToday I decided to play Silk Sonic, it's been a while since I've played their music, clicked on play on my Desktop App (Win11) and the following messag...

  • Music Fan
  • Plan Premium Country Mexico Device iPhone 12 Pro / Windows 11 Operating System iOS 17   My Question or Issue Today I decided to play Silk Sonic, it's been a while since I've played the...
  • Not applicable
  • 1721 Views
  • 19 replies
  • 0 likes
  • (iOS)
    We can't play this song until you allow this artist in the spotify phone app
    windows11
  • 1721 Views
  • 19 replies
  • 0 likes

Spotify keeping phone screen awake

PlanPremiumCountryUSADeviceiPhone XS, iOS 12.1.4Spotify Version8.4.93.796My Question or IssueWhen Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification ...

  • Regular
  • Plan Premium Country USA Device iPhone XS, iOS  12.1.4 Spotify Version 8.4.93.796 My Question or Issue When Spotify is playing, a lot of the time it does not let my phone screen go...
  • mkgtu
  • Regular
  • 26554 Views
  • 23 replies
  • 15 likes
  • 26554 Views
  • 23 replies
  • 15 likes

Superuser Contribution AI DJ not working

the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both

  • Newbie
  • the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad    have updated both 
  • Ceres_vivo
  • Newbie
  • 11699 Views
  • 27 replies
  • 1 likes
  • 11699 Views
  • 27 replies
  • 1 likes

I cannot find a recently played list in the IOS app

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I click on the playlist icon it shows 'Now Playing' ...

  • Casual Listener
  • There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I...
  • mrees007
  • Casual Listener
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...
  • Vasil
  • Moderator
  • 567 Views
  • 1 replies
  • 0 likes
  • iOS
    volume
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

  • Visitor
  • Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?
  • Eni
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song lyrics missing

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...

  • Casual Listener
  • Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS  17.4.1.)   My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...
  • Ohn
  • Newbie
  • 2662 Views
  • 3 replies
  • 1 likes
  • 2662 Views
  • 3 replies
  • 1 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

  • Visitor
  • I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
  • Eni
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes