"You already have an account with this email"

[Lophane]

About last month I tried logging in to Spotify on a different phone and it kept coming up with that statement, so I figured I could only log in on a certain amount of devises, however, I got a new phone for Christmas, and after spending some time with my old one still I logged it out to log in on my new phone... only to get the same message
I tried resetting my pasword, but all that did was log me out of my iPad which now has the same issue if I try to log in

Long story short, I am now logged in on nothing and it won't let me log in on anything because it says 'you already have an account with this email'
I just got billed for this month a few days ago

[Maxim]

Hey @Lophane,

Please try logging in using your username and password, instead of your email address and password.

Let me know how it goes 🙂

[Lophane]

@maxim
I already tried that and I just tried again, it pops up with the same message

[Maxim]

That shouldn't be the case if you log in with your username instead of your email address. Check what your username is on https://spotify.com/account