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"available offline" tracks not downloading

"available offline" tracks not downloading

I am using my spotify premium account on my iphone 6s. 

For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enough room on my phone... I can't figure it out. 
Help? 

 

Reply
3 Replies

Hi,

I suggest you go to your Spotify Settings -> Sound quallity -> Mark Sync with mobile connection (bottom of the screen).

Hope it helps!
Hope it helps!
BittencourtSpotify Star
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Hi, thank you for your response!
It doesn't give me an option that says anything about mobile connection ☹

Here's a screenshot

 

http://i0.wp.com/www.gottabemobile.com/wp-content/uploads/Spotify-Tips-Tricks-Music-Quality.jpg

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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