Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

A song won't start from the beginning.

A song won't start from the beginning.

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Browser on my ChromeBook, but it won't on my phone. It starts a couple senconds into the beginning and only plays a portion of the song, about 17 seconds. This is very frustrating. I've been to the actual album and tried playing it but that didn't work. It works fine on my Laptop but not on my iPhone 5s. Please help! I really miss this song ;-;

Reply
1 Reply

Hi, welcome to the community!

Try this:

Log out of the Spotify app, go to iPhone Settings -> General -> Usage and remove the Spotify app and reinstall from App Store. It should work!
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts