release radar, discover weekly + genre mixes no longer have preview slides

[yazashplant]

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of us with adhd and shorter attention spans. i have also found so much good music by using this and clicking through niche and more specific tags that i dont find in the explore your genres option in the search area of the app. this was one of the very few things keeping me from jumping ship to apple music. is it a bug or has the feature been scrapped?

[Ivelina]

Hey @yazashplant,

Thanks for posting in the Community!

Just to double-check, could you go to the Home page and then click on Music/Podcasts to see if the videos would appear? 

If there's still no change feel free to send us a screenshot or two so we can take a look. 

Hope to hear from you soon 🙂

[yazashplant]

hey, thanks for getting back to me. this is what i see in the app.

[Ivelina]

Thanks for the additional screenshots, @yazashplant!

Upon further checking, it seems that this feature hasn't been rolled out for everyone just yet and if your friends are seeing something in the app at the moment that you're not and vice versa, then that's the reason. At Spotify we're always testing new features to improve the app and we really appreciate our customers' feedback. Hopefully, you'll see this feature soon.

However, as you've mentioned you were previously able to preview these playlists, it can be worth trying some troubleshooting steps to see if they'll make any difference. For example, you can clear the cache on your device as it can cause issues with Spotify's performance and also make sure you're running the newest app version. One more step you can do is to log out > log back in twice in a row which helps re-sync your account and the device you're using. 

If there's no difference after these steps and the feature is still unavailable for you, then hopefully it comes soon in the future. Once again we really appreciate your feedback on the matter.

In the meantime, the Community's here for you should you need help with anything else 🙂