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renewing my account

renewing my account

ok so...i had to get a new card because simply mine had expired. so that meant spotify has canceled itself. well there is nothing wring with that part. when i finally got logged in  had to go extream measures to get into with my new subscription. BUT my main point is that all my playlist are GONE! i havnt deleted them just simply gone. i went to google but they take me to recover playlist but, they wernt deleted. 

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1 Reply

Hi @mommy101, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks, and please let me know if you have any other questions!

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