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spotify crashes when my phone is locked

spotify crashes when my phone is locked

Plan

premium

Country

Netherlands

Device

iphone 7

Operating System

ios 14.2

 

My Question or Issue

spotify keeps suddenly crashing when i lock my phone after i've selected a song/playlist/podcast and it's really annoying. can anyone please help?

Reply
1 Reply

Hey @samimn, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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