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Who Me Too'd this topic

Can't log in - Downloaded in DE, subscribed in US

Hi,

 

I am on vacation in Germany and just downloaded the software to my work computer, but have been a Spotify premium member for about six months. It is not letting me log in and is saying "Your country does not match the one set in your profile. To continue use, update your profile or upgrade your Spotify account."  I can't update the country setting in my profile (1. I'm not German so I don't want to, 2. It's just not giving me the option) and I already have premium so I can't upgrade.

 

I thought you could travel with Premium, so I'm guessing the problem stems from the fact that I'm downloading the software itself in Germany and not just trying to log in from a new location.

 

Does anyone know how to alleviate this problem?

 

Thanks!

Who Me Too'd this topic