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Who Me Too'd this topic

Cant log in to my premium account after app updated

Hello, since yesterday it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwords I used but the only account I can seem to acces is my old free account that I used to connect via Facebook. I as well tryed to change my password and uninstall the app and install it again. Both didnt work. I also checked my bank account and the fee has been booked by spotify so my premium account is still running. Can somebody help me?

Who Me Too'd this topic