Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Hungary
Device
LG G6 (Android 7, 7.1, 8, main language: English US, newest available Spotify version, currently:8.4.61.683), Lenovo Y700 (Windows 10 Pro, version: 1803 and below, language: Hungarian, newest Spotify version (Recently fully removed, then reinstalled. current: 1.0.84.344.gfc674f6f).
Also tested on Xiaomi Mi A1 (Android 8.0)
My Question or Issue
When I start playing music on my phone, then I start Spotify on my PC and I press the play button the music stops on my phone, then my PC starts the song, but after 3 seconds it stops it. After that each time I press the play button it stops after 1 second. I also tried "switching devices" (both mobile and PC), remove app data/cache (on mobile). I also changed the download direction, checked without high-quality streaming, and with downloaded songs too.
The issue also represents if the devices are on the same WIFI network, or not.
Solving the problem: Close the application on all other devices, then wait for approx 10 minutes.
This issue is bothering me for months, and I tired of solving this issue manually every single time.
Sincerely,
Peter
PS: Your spell checker doesn't know the word: "Spotify"
Solved! Go to Solution.