Plan:

Premium

Country: United States

Device: Moto V2 Play

Operating System: Oreo 8.0

My Question or Issue:

High mobile data usage on phone - since 12/4 the app has used 1.49gb of data in the background

Here is what I've done to attempt to prevent this: Downloaded full playlist on wifi

-Switched Spotify to offline mode (Android Auto will not let me do this - states I must have an internet connection)

-Switched background usage off in Spotify app settings on Andrioid

-Streaming quality set to automatic - (If using in the car I always play my custom playlist that is downloaded to my phone)

- Cleared cache and all data on Spotify - reinstalled app

Is there anything I can do to stop this in the future? I DO NOT want to have to pay for an app that burns through all of my data without any kind of notification or permissions asking for this to occur. I feel like Spotify should be reimbursing me for this data loss, I won't begin my new bill cycle for another 18 days. I'm strongly considering canceling my plan after this happened. Can't the app be tweaked to where we can use our playlists offline (Android Auto or Apple Car Play) or can the app ask for permission to use mobile data or background data? Most modern apps will let you pick which works best for you.

Thank you.