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Who Me Too'd this topic

Lost ability to connect to Amazon Echo

A couple weeks ago, I was forced to change my Spotify password.

 

After doing so, my Amazon Echo devices would no longer play music from Spotify. 

 

To troubleshoot, I went in to the Amazon Alexa app and deselected Spotify as the default music service. When I did so, I saw that Spotify was grayed out as an option.

 

I then tried to re-add Spotify in the Alexa music settings. Whenever I click on Spotify, the button does nothing.

 

I then went in to the Spotify settings and disabled Amazon Alexa from the Apps menu.

 

Tried to go back into the Alexa music settings and add Spotify, but the same behavior continues (clicking the Spotify button does nothing).

 

Can anyone help?

 

Plan

Premium

Country

USA

Device

Amazon Echo

Who Me Too'd this topic