Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
Multiple: Windows 10 app, Web player, Samsung Galaxy S8
Operating System
Windows 10, Android Pie (9)
My Question or Issue
The page at https://support.spotify.com/us/article/explicit-content/ provides incorrect information on how to report explicit content. Specifically, the Report Explicit Content option is not available in the menu as described (see attachment). This occurs on all platforms that I use. Please update the page with the current method of reporting explicit content; I come across quite a lot of it that is not labeled and would very much like to correct it.