Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium Family
Country
Portugal
Device
Huawei P20 Lite
Operating Systema
Android EMUI 9.1
My Question or Issue
I access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognito tabs and with different internet connections, it keeps loading until I get a message of error. It's been like this for a few days and I've seen other forums discussing this lately and the options you provide do absolutely nothing. Please fix it.