Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Severe battery consumption with Spotify for Galaxy Watch 2.4.6

Plan

Premium

Country

New Zealand

Device

Samsung Galaxy Watch - Connected to Samsung Galaxy S10

Operating System

Tizen / Android

 

My Question or Issue

Ever since I installed the update to Spotify 2.4.6 for Samsung Galaxy Watch my watch has had severe battery life problems - Usually after a full day of normal use the watch has about 75-80% battery remaining. After the update it doesn't even make it to the end of the day without going completely flat. My watch now keeps notifying me that Spotify is using a lot of battery even though I'm not using it on my watch. Selecting the option to 'fix' that Tizen shows in the high battery use notification doesn't seem to be effective and the notification just keeps coming up. I've had to remove Spotify from my watch because the watch is unusable with it installed.

Who Me Too'd this topic