My Question or Issue

When trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays in the background but the screen is unresponsive and occasionally the bottom half o the screen will be black. The remote can still be used to pause, play, and skip, but any navigation of the screen itself will not work. The only way to fix it is to force stop the app and restart it. I can reproduce this with 100% accuracy, as I use the app on the TV almost every single day and it freezes every single time.

Device

Sony XBR-43X803C (Bravia 4k Smart TV 2015)

Operating System

Android Bravia 7.0 (Kernel Version 3.10.79)

Country

United States

Plan

Family Premium