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Who Me Too'd this topic

Group Session Link Not Working

Plan

Premium

Country

United States 

Device 

Galaxy 9 and Samsung Galaxy S21 

Operating System

 Windows 10

 

My Question or Issue

Group session invites not working. Issues have persisted for over a week. When sending the link it takes you to a generic Spotify page (see screenshot)

 

Issues persist regardless of how invite is sent (copy, SMS, Messenger)

 

I have reinstalled app multiple times. Restarted router. Attempted from different WiFi. Attempted from multiple devices. Attempted from multiple user accounts 

Screenshot_20210819-085914_Spotify.jpg
Screenshot_20210819-090049_Messages.jpg
Who Me Too'd this topic