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Who Me Too'd this topic

Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?

Plan

Premium 

Country

Canada

Device

(IPhone 13 mini)

Operating System

(iOS 15.4)

 

My Question or Issue

I need some help at the moment, I recently downloaded my Spotify after deleting it a while back with songs downloaded and now my Spotify will no longer let me download as it says the max device limit has been reached. It says to remove all downloads from another device in order to listen on my phone. The thing is I have no other devices with music downloaded, my old iPhone 8 is no longer using my account and there’s no downloads. However my current phone says to remove all downloads but I don’t have any on the app. Is there a way to reset offline devices ? I’m getting a little bit upset with this as I have no way to save music for offline listening now . Please respond back thank you . 

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Who Me Too'd this topic