Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free & Premium
Country
ALL
Device
ALL
Operating System
ALL
My Question or Issue
The following count on profile is not updating when following a new artist, but it does update when following a 'normal' account.
Example:
My current following count is '5', if i follow a friend/normal profile, it goes up to '6' after refreshing the profile/closing the app and going back to the profile, but If i follow 'drake' it doesn't go up to 6 from 5 after refreshing/closing the app, it stays at 5.