Plan

Premium

Device

Echo Show 5

My Question or Issue

I have connected Spotify link to my Echo device (brand new, updated), and it started stuttering. At first (in the first hour), it was only once per song- the music would stop for a second, the screen would refresh and the song would continue. Now it's up to 4-5 times per song making Spotify unusable on my Echo device. 

I have:

1) Unlinked, restarted, linked again - nothing

2) Unlinked, factory reset, linked - no help

3) Unlinked, relinked, rebooted router - nothing

4) Unlinked, rebooted router, rebooted echo, relinked - nothing. 

Is there a fix for this? This only happens on my Echo device, not on my computer or phone. I use voice commands to start music. I also tried starting the music in Alexa app. Something is definitely wrong with the Spotify link since my router has a stable 300+ mbps wifi connection. And no, I can't change between 2.4 and 5 ghz because I have a unified connection through a Spectrum router. 

Help, I don't want to get rid of either Spotify or Echo!