Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Now Playing bar missing on Samsung TV and Android TV

Plan

Premium

 

Country

  • N. Macedonia 

Device

Samsung QLED TV Q70B (2022)

 

Operating System

Samsung Smart TV OS, Android TV OS

 

My Question or Issue

 

When you play something, then exit the Spotify app on the TV and re-open it, the Now Playing bar on the top left is missing, so the playback can't be resumed. Playing new songs or playlists works normally. My workaround to resume listening is to open the app on mobile, connect the app to the TV from there, and then I can resume play on the TV. Happens both on Samsung TV OS, and Android TV box (with Android 11).

 

Just to clarify that I have tried everything from reinstalling the app, logging out and in again etc., and the apps are up to date as well.

20240517_202823.jpg
Who Me Too'd this topic