Plan

Premium family

Country

Canada

Device

 Samsung Galaxy s20 fe

Operating System

My Question or Issue

I am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hours used)  why am i not getting my 15 hours.  I am on the right plan and it is imcluded.   I dont see any answers to this or any way to contact spotify for help which is annoying. Honestly im not sure i like this new feature and would rather continue using Audible ot other apps for audiobooks until you sort out all the issues ( ie. Including audiobook as songs in liked songs and limited playback)    I also want to know if audiobooks can be downloaded or only available for streaming.  I want to be able to listen to offline while driving.